Empower Your QA Journey – QualCert Level 3 Diploma
The QualCert Level 3 Diploma in Quality Assurance (QA) provides a solid foundation in quality management principles and practices. Designed for professionals at the early or intermediate stages of their careers, this program equips learners with essential knowledge of quality systems, risk management, and continuous improvement. By combining theoretical learning with practical applications, participants gain the skills needed to contribute effectively to maintaining and enhancing organizational quality standards across industries.
This diploma is ideal for individuals seeking to develop or formalize their expertise in quality assurance. It caters to QA professionals, supervisors, process improvement specialists, compliance officers, and managers responsible for overseeing quality processes. It is also suitable for newcomers entering the field or those considering a career change into quality assurance. The curriculum covers key areas such as quality control techniques, regulatory compliance, and leadership fundamentals, ensuring participants are prepared to drive improvements and uphold high standards in their roles.
Upon completion, graduates will possess a strong understanding of QA principles and practical skills applicable across sectors. This qualification enhances career prospects by demonstrating a commitment to quality excellence and provides a pathway for further professional development. Learners may progress to advanced certifications, specialized training in Six Sigma or Lean Management, or higher‑level diplomas, positioning themselves for long‑term success in the dynamic field of quality assurance.
Program Framework
The QualCert Level 3 Diploma in Quality Assurance (QA) certification is designed to provide a structured and comprehensive framework for developing expertise in quality assurance. Below is the qualification structure, including the Total Qualification Time (TQT) 300, Guided Learning Hours (GLH) 210, and 60 Credits associated with the program.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC07010 – 1 | Introduction to QA and Compliance | 10 | 35 | 50 |
| QC07010- 2 | Basic Quality Control Methods | 10 | 35 | 50 |
| QC07010- 3 | Understanding QA Documentation | 10 | 35 | 50 |
| QC07010- 4 | Introduction to Auditing in QA | 10 | 35 | 50 |
| QC07010- 5 | Process Improvement Techniques | 10 | 35 | 50 |
| QC07010- 6 | Communication in QA | 10 | 35 | 50 |
Eligibility Criteria
To enroll in the Level 3 Diploma in Quality Assurance (QA), candidates must meet certain prerequisites to ensure they are well-prepared for the advanced content and requirements of the course. The following entry requirements apply:
- Age : Candidates must be at least 18 years old at the time of enrollment.
- Education Background: A high school diploma, GED, or an equivalent qualification is required.
- Professional Experience: Prior experience in quality assurance, manufacturing, or a related field is recommended but not mandatory.
- English Language: Proficiency in English is required, as the course is delivered in English. Applicants may need to provide evidence of their language skills if English is not their first language.
Proficiency Targets
Introduction to QA and Compliance
- Understand the fundamental principles of quality assurance and compliance.
- Identify key quality standards and regulatory requirements relevant to different industries.
- Recognize the role of quality assurance in maintaining product and service excellence.
Basic Quality Control Methods
- Explain essential quality control techniques used in manufacturing and service industries.
- Apply statistical methods to monitor and maintain quality standards.
- Identify common quality issues and implement corrective actions.
Understanding QA Documentation
- Understand the importance of accurate and structured QA documentation.
- Learn how to create, manage, and maintain quality records, reports, and procedures.
- Ensure compliance with industry standards through proper documentation practices.
Introduction to Auditing in QA
- Understand the purpose and types of quality audits.
- Learn the key steps involved in planning and conducting an internal or external audit.
- Identify non-conformities and develop corrective action plans to improve compliance.
Process Improvement Techniques
- Explore methodologies such as Lean, Six Sigma, and Continuous Improvement for optimizing processes.
- Identify inefficiencies in workflows and implement improvement strategies.
- Measure the effectiveness of process improvements through performance metrics.
Communication in QA
- Develop effective communication skills for reporting quality-related findings.
- Understand the importance of clear and concise documentation in QA processes.
- Learn how to collaborate with teams to enhance quality assurance initiatives.
Ideal Participants
The QualCert Level 3 Diploma in Quality Assurance (QA) is designed for individuals who want to build a strong foundation in quality management and enhance their career prospects. This program is particularly suited for:
- Quality Assurance Officers: Professionals seeking to formalize their knowledge and strengthen QA skills.
- Supervisors & Team Leaders: Those overseeing processes who want to integrate quality principles into daily operations.
- Compliance Assistants: Individuals supporting regulatory and industry standards who need a deeper understanding of QA systems.
- Process Improvement Specialists: Professionals focused on efficiency who wish to apply QA techniques to optimize workflows.
- New Practitioners: Early‑career professionals or career changers entering the field of quality assurance.
- Aspiring QA Managers: Learners aiming to progress into leadership roles within quality assurance and management.
This diploma is ideal for professionals across industries who want to gain essential QA knowledge, improve their credibility, and prepare for advanced qualifications. By completing the program, participants position themselves to contribute effectively to organizational success and pursue higher‑level diplomas or certifications in quality management.
Assessment and Verification
Assessment Framework :
This qualification consists of 6 mandatory assignments designed to assess the learner’s understanding and practical application of the required skills and knowledge. The key elements of the assessment framework include:
- Comprehensive Assignment Structure:
The assignments are designed to cover a range of topics within the qualification, ensuring that learners demonstrate their competence across all essential areas. - Pass Requirement:
Learners must successfully complete all 6 assignments to meet the requirements for certification. Each assignment must meet the specified criteria and demonstrate sufficient understanding and application of the subject matter. - Assessment Process:
Each assignment is reviewed and marked by a qualified assessor, with feedback provided to support learner development. - Final Completion Criteria:
The successful completion of all assignments is necessary for certification. Only learners who meet the required standards across all assignments will be awarded the qualification.
Quality Assurance & Verification:
QualCert applies a rigorous, multi-layered quality assurance system to ensure the reliability, consistency, and integrity of all assessments and results.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assignment Evaluation:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review the assignments to ensure they meet the assessment criteria and learning outcomes. - Standardisation:
Regular standardisation sessions are held to maintain consistency in assessment and marking practices across all centre staff. - Feedback & Support:
IQAs ensure that learners receive constructive feedback to aid their progress and improve future submissions.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert’s External Quality Assurers (EQAs) verify the completed assignments and assess the quality and fairness of the marking process. - Centre Audits:
EQAs audit the centre’s compliance with QualCert’s quality assurance standards, reviewing assessment practices, learner records, and overall delivery. - Final Certification:
After satisfying the EQA’s verification process, QualCert will officially issue the certification to the learner.
QualCert delivers all qualifications exclusively through its network of officially approved training centres.
For registration or further information, please contact your nearest approved training centre.