Facility management is an essential and evolving profession that ensures buildings, services and people work together safely, efficiently and sustainably. As organisations grow and the demand for well-managed workspaces increases, skilled facility managers are more important than ever. For those ready to move into leadership roles within this field, the QualCert Level 3 Diploma in Facility Management provides a comprehensive qualification that employers respect and value.
This advanced diploma is designed for experienced operatives, supervisors and team leaders who want to develop the strategic knowledge, technical skills and practical confidence to take on senior responsibilities. It combines in-depth theory with practical application, preparing learners to manage teams, oversee budgets, handle compliance and lead improvement projects across diverse facility environments.
The QualCert Level 3 Diploma is a nationally recognised qualification that shows employers you have the knowledge and practical ability to manage people, operations and resources in line with industry standards. This qualification is ideal for those stepping up from hands-on operational roles into supervisory or junior management positions.
Learners who complete the Level 3 Diploma are well prepared to apply for senior facility supervisor, site manager or facilities coordinator roles. Many also use it as a pathway to further study in specialised areas of facility or property management.
If you are ready to build advanced skills, lead with confidence and take your career to the next level in this essential profession, the QualCert Level 3 Diploma in Facility Management is the ideal next step.
Course Contents of QualCert Level 3 Diploma in Facility Management:
The QualCert Level 3 Diploma in Facility Management, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06184-1 | Facilities Leadership and Team Management | 10 | 35 | 50 |
| QC06184-2 | Advanced Health, Safety and Compliance | 10 | 35 | 50 |
| QC06184-3 | Energy and Sustainability Management | 10 | 35 | 50 |
| QC06184-4 | Strategic Maintenance Planning | 10 | 35 | 50 |
| QC06184-5 | Managing Contracts and Suppliers | 10 | 35 | 50 |
| QC06184-6 | Finance and Cost Management in FM | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in Facility Management:
To enroll in the QualCert Level 3 Diploma in Facility Management, following are requirement:
- Minimum Age
Learners must be at least 18 years old at the time of enrolment. - Educational Background
It is recommended that learners hold a Level 2 Certificate or Diploma in Facility Management or a related qualification. A good standard of literacy and numeracy is required to complete written tasks and understand course content. - Experience
Learners should have relevant workplace experience in facility operations, building services, maintenance or a supervisory support role. This experience helps apply the learning effectively to real work situations. - Language Proficiency
Learners must have a good level of spoken and written English to participate in discussions, follow training materials and complete written assessments. For non-native speakers, an English level equivalent to CEFR Level B2 or higher is recommended.
Learning Outcomes of QualCert Level 3 Diploma in Facility Management:
Facilities Leadership and Team Management
- Lead and motivate facility teams to achieve operational and organisational goals
- Apply effective communication and problem-solving skills to manage team performance
- Support staff development and maintain a positive working environment
Advanced Health, Safety and Compliance
- Interpret and apply health, safety and compliance legislation relevant to facilities management
- Develop and monitor workplace policies and procedures to manage risks
- Lead health and safety audits and promote a culture of continuous improvement
Energy and Sustainability Management
- Analyse energy usage within a facility and identify opportunities for improvement
- Develop and implement sustainability initiatives to reduce environmental impact
- Monitor performance and report on sustainability targets and energy savings
Strategic Maintenance Planning
- Plan and manage planned and reactive maintenance programmes to optimise asset life
- Monitor maintenance activities to ensure compliance, efficiency and cost-effectiveness
- Develop systems for reporting, recording and improving maintenance operations
Managing Contracts and Suppliers
- Evaluate supplier performance and maintain productive working relationships
- Develop specifications and manage tender processes for facility services
- Monitor contract delivery to ensure quality, compliance and value for money
Finance and Cost Management in FM
- Prepare and manage facility management budgets and forecasts
- Monitor expenditure and implement cost control measures
- Analyse financial reports to inform decision-making and support business objectives
The QualCert Level 3 Diploma in Facility Management, is ideal for:
- Facility supervisors, team leaders or senior operatives ready to progress into management roles
- Experienced facility staff who want to strengthen their knowledge and gain a nationally recognised qualification
- Learners who have completed a Level 2 Certificate or Diploma in Facility Management and want to advance to a higher level
- Site managers, caretakers or building services coordinators responsible for overseeing teams, contractors and budgets
- Small business owners managing multiple sites who want to apply professional facility management standards
- Anyone committed to developing the leadership, strategic thinking and operational skills needed for a long-term career in facility management