Advance in QA – QualCert Level 3 Award
The QualCert Level 3 Award in Quality Assurance (QA) is a professional certification designed to equip individuals with the essential skills and knowledge necessary to implement and manage quality assurance systems within various industries. This qualification focuses on enhancing an individual’s ability to assess, monitor, and improve quality standards, ensuring compliance with industry regulations and best practices.
The course covers key concepts such as quality planning, auditing, and the use of quality tools, making it an ideal choice for those looking to pursue a career in quality management or enhance their expertise in quality assurance processes.
The QualCert Level 3 Award in Quality Assurance (QA) is a comprehensive course that provides professionals with a solid foundation in quality assurance principles and practices. This qualification is crucial for those looking to advance in quality management or improve the operational quality of their organizations. By completing this course, individuals gain the competence and confidence required to assess and improve quality systems, making them valuable assets to any company focused on maintaining high-quality standards and compliance.
Program Framework
The QualCert Level 3 Award in Quality Assurance (QA) certification is designed to provide a structured and comprehensive framework for developing expertise in quality assurance. Below is the qualification structure, including the Total Qualification Time (TQT) 30, Guided Learning Hours (GLH) 18, and 6 Credits associated with the program.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC07004 – 1 | QA Overview | 1 | 3 | 6 |
| QC07004 – 2 | Auditing Introduction | 1 | 3 | 6 |
| QC07004 – 3 | Documentation in QA | 1 | 3 | 6 |
| QC07004 – 4 | Process Control in QA | 1 | 3 | 6 |
| QC07004 – 5 | Basic Quality Control Methods | 1 | 3 | 6 |
| QC07004 – 6 | QA Communication | 1 | 3 | 6 |
Eligibility Criteria
To enroll in the QualCert Level 3 Award in Quality Assurance (QA), applicants should meet the following criteria:
- Minimum Age:Candidates must be at least 18 years old at the time of enrollment. Candidates must be at least 18 years old at the time of enrollment.
- Educational Background: A Level 2 qualification (certificate or equivalent) is recommended. Learners with relevant industry training may also apply.
- Experience: Prior exposure to operational, compliance, or quality assurance roles is beneficial, though not mandatory. The course is suitable for both newcomers and professionals seeking to formalize their expertise.
- Language Proficiency: Strong English communication skills are required to engage with course materials, assessments, and practical applications.
These entry requirements ensure that learners have the maturity, foundational knowledge, and communication skills necessary to succeed. The program is designed for individuals aiming to expand their QA expertise, progress into supervisory roles, or strengthen their career prospects in industries where quality management is critical.
Proficiency Targets
QA Overview
- Understand the fundamental principles and objectives of quality assurance.
- Recognize the role of QA within an organization and its importance in maintaining consistent quality.
- Identify key QA tools and techniques used to monitor and improve quality standards.
Auditing Introduction
- Gain knowledge of the auditing process and its significance in quality assurance.
- Understand the different types of audits and their respective purposes.
- Learn how to plan, conduct, and report on quality assurance audits effectively.
Documentation in QA
- Understand the role of documentation in quality assurance systems.
- Learn how to develop and manage QA documentation to ensure consistency and compliance.
- Recognize the importance of accurate record-keeping for quality audits and reviews.
Process Control in QA
- Understand the principles of process control and how it applies to quality assurance.
- Learn to identify and monitor critical process variables that affect product quality.
- Develop skills to implement corrective actions to address process deviations and maintain quality standards.
Basic Quality Control Methods
- Gain familiarity with basic quality control techniques, such as statistical process control (SPC) and inspection methods.
- Understand how to apply these methods to detect and prevent defects in products or services.
- Learn to interpret quality control data to inform decision-making and continuous improvement.
QA Communication
- Develop effective communication skills for conveying quality assurance findings and recommendations.
- Learn how to collaborate with team members and stakeholders to address quality issues.
- Understand how to document and present QA reports clearly and professionally.
Ideal Participants
The QualCert Level 3 Award in Quality Assurance (QA) is designed for professionals who want to strengthen their expertise in quality management and progress into more advanced roles. This qualification is particularly suited for:
- Quality Assurance Professionals: Those already working in QA or QC roles who want to formalize and expand their skills.
- Supervisors & Team Leaders: Individuals overseeing production or compliance processes who wish to integrate QA practices more effectively.
- Career Advancers: Employees aiming to move into senior quality management positions across industries.
- Compliance & Auditing Staff: Professionals responsible for monitoring standards and ensuring regulatory compliance.
- Industry Specialists: Workers in manufacturing, healthcare, retail, or service sectors seeking to enhance operational quality.
- Aspiring Managers: Those preparing to take on leadership roles in quality‑focused departments.
This award is ideal for learners who want to gain practical QA knowledge, improve career prospects, and contribute to organizational success. By completing the program, participants will be equipped with the tools and confidence to implement effective quality systems, drive continuous improvement, and uphold excellence in production and service delivery.
Assessment and Verification
Assessment Framework :
The qualification is assessed through a structured Multiple-Choice Question (MCQ)–based examination, designed to measure both theoretical understanding and practical application of knowledge. Key features of the assessment framework include:
- Evidence-Based Assessment:
MCQs are developed using industry-aligned standards to ensure the assessment reflects real-world competencies and current professional practices. - Structured Examination Format:
The exam consists of scenario-based and knowledge-based MCQs, requiring learners to demonstrate critical thinking and subject mastery. - Performance Threshold:
Learners must obtain a minimum score of 70% to successfully complete the qualification. This benchmark ensures that every certified learner meets QualCert’s required level of competence. - Assessment Integrity:
All assessments are conducted under controlled, secure conditions at approved training centres to maintain fairness, consistency, and integrity.
Quality Assurance & Verification :
QualCert applies a comprehensive, multi-layered quality assurance system to uphold international standards and ensure the reliability of all assessment outcomes.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assessment Review:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review learner evidence, scoring accuracy, and compliance with assessment criteria. - Standardisation Activities:
Regular standardisation meetings are conducted within centres to ensure consistent marking practices across all assessors. - Continuous Improvement:
IQAs provide feedback to Assessors to enhance assessment delivery, marking reliability, and learner support.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert External Quality Assurers review a sample of learner assessments to confirm accuracy, consistency, and compliance with QualCert and regulatory standards. - Centre Compliance Audits:
EQAs examine centre procedures, assessor qualifications, assessment environments, and record-keeping to ensure full adherence to quality assurance policies. - Quality and Standards Validation:
EQAs verify that assessment decisions are fair, valid, reliable, and aligned with national and international benchmarks. - Final Approval:
Once the EQA is satisfied that all quality standards have been met, the centre’s results are approved, and QualCert officially releases the certification to the learner.
QualCert delivers all qualifications exclusively through its global network of officially approved training centres.
For registration, guidance, or programme details, please contact your nearest approved training centre.