The QualCert Level 3 Award in First Aid at Work (FAW) is a regulated qualification designed to equip individuals with the knowledge, skills, and confidence to handle a wide range of first aid situations. This qualification meets the Health and Safety Executive (HSE) requirements for workplace first aid training across the UK.
he Level 3 Award in First Aid at Work is a nationally recognised qualification that provides learners with a comprehensive understanding of first aid practices. It is suitable for individuals who are designated first aiders in their workplace, particularly in higher-risk environments such as construction, manufacturing, warehousing, and large corporate settings.
The course typically runs over three days, with a minimum of 18 guided learning hours. It includes a balanced mix of theoretical instruction and practical demonstrations to ensure learners are fully prepared for real-life scenarios.
Learners will gain hands-on experience in administering first aid and will be assessed through practical tasks, written assessments, and observation throughout the course. The assessment process ensures that candidates can apply their knowledge confidently and accurately in an emergency.
This qualification is ideal for individuals who are appointed as workplace first aiders under the Health and Safety (First Aid) Regulations 1981. It is also suitable for those who wish to develop or refresh their first aid knowledge for personal development or volunteer work.
Employers in high-risk industries are legally required to ensure adequate first aid provision. Completing the Level 3 FAW course enables companies to meet these requirements and create a safer working environment for all staff.
QualCert is a recognised awarding body that upholds the highest standards in vocational training and qualifications. Their first aid courses are delivered by experienced instructors and align with current UK first aid protocols and regulations. Choosing QualCert ensures both individuals and businesses receive credible, up-to-date training that makes a real difference in emergency situations.
The QualCert Level 3 Award in First Aid at Work is more than a qualification — it is a critical life skill. In workplaces where health and safety are paramount, having trained first aiders can make all the difference. Investing in this training not only helps to meet legal obligations but also promotes a culture of safety and preparedness.
Course Contents of QualCert Level 3 Award in First Aid at Work (FAW):
The QualCert Level 3 Award in First Aid at Work (FAW), offers 6 Credits, requiring a Total Qualification Time (TQT) of 30 hours, including 18 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC14018-1 | Roles and Responsibilities of a First Aider | 1 | 3 | 5 |
| QC14018-2 | Assessing an Incident and Scene Safety | 1 | 3 | 5 |
| QC14018-3 | Managing an Unresponsive Casualty and CPR/AED Use | 1 | 3 | 5 |
| QC14018-4 | Providing First Aid to a Casualty with External Bleeding | 1 | 3 | 5 |
| QC14018-5 | Recognising and Managing Minor Injuries and Shock | 1 | 3 | 5 |
| QC14018-6 | Managing Illnesses and Major Conditions in the Workplace | 1 | 3 | 5 |
Entry Requirements for the QualCert Level 3 Award in First Aid at Work (FAW):
To enroll in the QualCert Level 3 Award in First Aid at Work (FAW), following are requirement:
Minimum Age
- Learners must be at least 16 years of age on the first day of the course.
- Employers may choose to set a higher minimum age for their workplace first aiders based on internal risk assessments or specific role requirements.
Educational Background
- There are no formal academic qualifications required to enrol on this course.
- However, learners should have a basic level of literacy and numeracy sufficient to:
- Read and understand course materials and instructions
- Complete written assessments
- Record casualty details in first aid reports
Experience
- No prior first aid experience is required to enrol on this course.
- This qualification is suitable for both new first aiders and those wishing to update or refresh their skills.
- For individuals renewing their certification, it is recommended they take the 2-day FAW requalification course, provided their existing qualification is still valid.
Language Proficiency
- Learners must have a reasonable level of English language proficiency in order to:
- Understand verbal instructions and safety guidance
- Communicate clearly with casualties and emergency services
- Complete written elements of the course, including assessments and incident reports
- While the course is delivered in English, reasonable adjustments can be made in line with regulatory guidance for learners with additional learning needs or language barriers, where appropriate.
Learning Outcomes of QualCert Level 3 Award in First Aid at Work (FAW):
Roles and Responsibilities of a First Aider
- Understanding the legal duties and employer responsibilities under health and safety legislation
- Understanding the role of a first aider in the workplace
- Personal hygiene and infection control procedures
- Communication and incident reporting protocols
- Consent, confidentiality, and managing bystanders
Assessing an Incident and Scene Safety
- Conducting a primary survey of the scene and casualty
- Assessing danger to self, casualty, and others
- Applying the DRABC (Danger, Response, Airway, Breathing, Circulation) approach
- Identifying when to call emergency services
- Recording and reporting incidents clearly
Managing an Unresponsive Casualty and CPR/AED Use
- Performing CPR on an adult (and child if required)
- Using an Automated External Defibrillator (AED) safely
- Recovery position techniques
- Dealing with an unconscious but breathing casualty
- Resuscitation Council UK and international protocols alignment
Providing First Aid to a Casualty with External Bleeding
- Identifying types of wounds and degrees of bleeding
- Applying direct pressure and dressing
- Use of haemostatic dressings and tourniquets (where appropriate)
- Monitoring the casualty for signs of deterioration
- Recognising the risk of infection and control methods
Recognising and Managing Minor Injuries and Shock
- Treating cuts, grazes, bruises, minor burns and scalds
- Recognising and treating shock (including anaphylactic shock)
- Managing nosebleeds, splinters, and eye injuries
- Comforting and reassuring the casualty
- Monitoring for signs of improvement or deterioration
Managing Illnesses and Major Conditions in the Workplace
- Recognising signs and symptoms of common medical emergencies, including:
- Heart attack and angina
- Stroke (F.A.S.T. assessment)
- Asthma and breathing difficulties
- Seizures and epilepsy
- Diabetes (hypo/hyperglycaemia)
- Providing appropriate first aid until medical help arrives
- Understanding individual care plans (where relevant)
The QualCert Level 3 Award in First Aid at Work (FAW) is designed for individuals who are responsible for providing first aid support in the workplace or those who wish to gain a recognised first aid qualification for professional or personal development.
This course is suitable for:
- Appointed First Aiders in the Workplace
Individuals who have been designated by their employer to act as the primary first aider in accordance with the Health and Safety (First-Aid) Regulations 1981. - Employees in High-Risk Work Environments
Staff working in industries such as construction, manufacturing, warehousing, logistics, utilities, agriculture, and engineering, where the risk of injury or medical emergencies is higher. - Supervisors, Managers, and Team Leaders
Those in leadership roles who need to ensure workplace safety and compliance with health and safety legislation. - Self-Employed Professionals
Individuals who work alone or in isolated environments and must be able to provide their own first aid in the event of an emergency. - Volunteers and Community Workers
People involved in voluntary organisations, sports clubs, or community services where first aid knowledge may be required during public activities or events. - Individuals Seeking a Career in Health and Safety
Those working towards a broader health and safety role or qualification who need a recognised first aid certificate as part of their portfolio.
This course is ideal for anyone who wants to be prepared to respond confidently and effectively to a wide range of first aid situations at work or in everyday life. It also serves as a valuable qualification for organisations looking to strengthen their health and safety compliance and emergency preparedness.