Facility management plays a vital role in keeping workplaces safe, efficient and productive. As organisations grow and their needs become more complex, they rely on skilled professionals to oversee operations, manage teams and ensure compliance with regulations. The QualCert Level 3 Award in Facility Management has been designed for those who want to move into supervisory or managerial roles within the sector.
This comprehensive two-day programme builds on existing knowledge and experience, giving learners the tools and confidence to take on more advanced responsibilities. Whether you are stepping up from a junior role, aiming for promotion or seeking to formalise your skills with a recognised qualification, this course helps you get there.
This qualification is perfect for individuals who already have experience in facility operations and want to advance to more senior or specialist roles. The Level 3 Award is nationally recognised and demonstrates your commitment to professional development and workplace excellence.
With this award, you will be better equipped to handle supervisory tasks, lead teams confidently and contribute to strategic decision-making within your organisation. Many learners use this course to progress towards facility manager roles or further qualifications in building services or operations management.
To enrol, you must be at least 18 years old with a good standard of English to participate fully in training and assessments. A Level 2 Award or equivalent experience in facility operations is recommended to benefit fully from the course content.
If you are ready to strengthen your leadership skills, manage complex operations and build a successful career in facility management, the QualCert Level 3 Award will help you achieve your goals.
Course Contents of QualCert Level 3 Award in Facility Management:
The QualCert Level 3 Award in Facility Management, offers 6 Credits, requiring a Total Qualification Time (TQT) of 30 hours, including 18 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06178-1 | Supervising Facilities Teams | 1 | 3 | 5 |
| QC06178-2 | Health, Safety and Risk Compliance | 1 | 3 | 5 |
| QC06178-3 | Managing Maintenance Schedules | 1 | 3 | 5 |
| QC06178-4 | Sustainability in Facility Management | 1 | 3 | 5 |
| QC06178-5 | Managing Contractors and Suppliers | 1 | 3 | 5 |
| QC06178-6 | Quality Standards in Facility Services | 1 | 3 | 5 |
Entry Requirements for the QualCert Level 3 Award in Facility Management:
To enroll in the QualCert Level 3 Award in Facility Management, following are requirement:
- Minimum Age
Learners must be at least 18 years old at the time of enrolment. - Educational Background
A Level 2 qualification in Facility Management or a related subject is recommended but not mandatory. Learners should have a good general standard of literacy and numeracy. - Experience
It is strongly recommended that learners have some relevant experience in facility operations, building services or supervisory roles to benefit fully from the course content. - Language Proficiency
Learners must have a good command of spoken and written English to participate in discussions, complete assessments and understand health, safety and operational requirements. For non-native English speakers, a proficiency level equivalent to CEFR Level B2 is advisable.
Learning Outcomes of QualCert Level 3 Award in Facility Management:
Supervising Facilities Teams
- Apply effective leadership and team management techniques within a facility management context
- Allocate tasks and responsibilities to team members to meet operational goals
- Monitor team performance and support staff development
Health, Safety and Risk Compliance
- Demonstrate an understanding of health and safety legislation relevant to facilities
- Carry out risk assessments and implement control measures
- Ensure teams comply with health, safety and organisational policies
Managing Maintenance Schedules
- Develop and monitor planned and reactive maintenance schedules
- Prioritise maintenance tasks based on safety, legal and operational requirements
- Coordinate maintenance activities to minimise disruption to services
Sustainability in Facility Management
- Identify sustainable practices for energy efficiency and waste reduction
- Implement policies to support environmental targets within facilities
- Promote a culture of sustainability among teams and stakeholders
Managing Contractors and Suppliers
- Select and manage contractors and suppliers in line with organisational policies
- Monitor contractor performance to ensure compliance with quality and safety standards
- Maintain effective communication and resolve issues with external providers
Quality Standards in Facility Services
- Define quality benchmarks for facility operations and services
- Monitor service delivery against agreed standards and implement improvements
- Handle customer feedback to drive continuous quality enhancement
The QualCert Level 3 Award in Facility Management, is ideal for:
- Facility supervisors, team leaders or coordinators who want to move into management positions
- Experienced facility operatives seeking to formalise their knowledge and progress their careers
- Professionals responsible for overseeing maintenance, health and safety, and contractor management
- Small business owners or site managers managing teams, budgets and outsourced services
- Learners who have completed the Level 2 Award in Facility Management and wish to build on their skills for higher responsibility roles