Strong administrative professionals play an essential role in keeping modern businesses organised, efficient and productive. The QualCert Level 3 Award in Administration is designed for learners who want to build on their existing knowledge and gain the advanced skills needed to thrive in more senior administrative and supervisory roles.
Whether you are an experienced administrator looking to progress, or you have completed a Level 2 Award and wish to take the next step, this qualification provides practical, career-focused training that employers recognise and value.
The Level 3 Award in Administration is a short, intensive course typically delivered over two days. It consists of six in-depth units that help learners expand their technical, organisational and leadership capabilities in the workplace. The course blends practical tasks with real-world case studies, ensuring that knowledge gained is directly relevant to today’s office environment.
The Level 3 Award also provides an excellent foundation for further professional development. Many learners progress to more advanced qualifications in business administration, leadership and management, or specialist areas such as human resources or project coordination.
If you are ready to build on your existing skills and take your administrative career to the next level, the QualCert Level 3 Award in Administration is a smart investment in your professional future. This recognised qualification will help you stand out in a competitive job market and give you the confidence to step into more senior and rewarding roles.
Course Contents of QualCert Level 3 Award in Administration:
The QualCert Level 3 Award in Administration, offers 6 Credits, requiring a Total Qualification Time (TQT) of 30 hours, including 18 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06151-1 | Advanced Office Administration | 1 | 3 | 5 |
| QC06151-2 | Managing Business Information Systems | 1 | 3 | 5 |
| QC06151-3 | Supervising Administrative Functions | 1 | 3 | 5 |
| QC06151-4 | Professional Business Communication | 1 | 3 | 5 |
| QC06151-5 | Teamwork and Collaboration in Administration | 1 | 3 | 5 |
| QC06151-6 | Time Management and Work Prioritisation | 1 | 3 | 5 |
Entry Requirements for the QualCert Level 3 Award in Administration:
To enroll in the QualCert Level 3 Award in Administration, following are requirement:
- Minimum Age: 16 years old or above at the time of enrolment
- Educational Background: A Level 2 Award in Administration or an equivalent qualification is recommended; however, applicants with relevant work experience may also be accepted
- Experience: Some practical experience in an administrative or office-based role is strongly advised to ensure learners can relate to the course content
- Language Proficiency: Learners should have a good standard of English to read and interpret course materials, produce written work to a professional standard and communicate effectively in a workplace setting
Learning Outcomes of QualCert Level 3 Award in Administration:
Advanced Office Administration
- Apply advanced administrative techniques to manage complex office tasks
- Develop procedures to improve office efficiency and workflow
- Evaluate and implement solutions for administrative challenges
Managing Business Information Systems
- Understand the role of information systems in modern administration
- Manage electronic and paper-based data securely and efficiently
- Maintain data accuracy and ensure compliance with data protection regulations
Supervising Administrative Functions
- Plan and allocate tasks to team members effectively
- Monitor team performance and provide constructive feedback
- Resolve issues within the administrative team to maintain productivity
Professional Business Communication
- Produce clear and professional business documents and correspondence
- Adapt communication style to suit different audiences and situations
- Handle complex enquiries and negotiations confidently
Teamwork and Collaboration in Administration
- Contribute positively to a collaborative team environment
- Support colleagues to achieve shared goals and deadlines
- Use conflict resolution strategies to maintain team harmony
Time Management and Work Prioritisation
- Plan workloads to meet multiple deadlines effectively
- Use time management tools and techniques to maximise productivity
- Adapt priorities in response to changing work demands
The QualCert Level 3 Award in Administration, is ideal for:
- Learners who have completed a Level 2 Award in Administration or equivalent qualification
- Experienced administrative assistants ready to take on greater responsibility
- Office staff aiming to progress into supervisory or team leader positions
- Individuals looking to formalise their skills with a recognised qualification to enhance promotion prospects
- Career changers with relevant office experience who want to demonstrate advanced administrative competence
- Employees planning to continue their professional development into business management, leadership or specialist administrative fields