Achieve QA Excellence – QualCert Level 2 Diploma
The QualCert Level 2 Diploma in Quality Assurance (QA) provides learners with essential knowledge and practical skills to uphold quality standards across industries. This program introduces fundamental principles of quality control, auditing, compliance, and best practices for maintaining high performance. Participants gain hands‑on experience in monitoring processes, identifying areas for improvement, and applying QA protocols. With a strong focus on industry‑relevant techniques, the diploma builds a solid foundation for those seeking to strengthen their expertise in quality management.
This qualification is suited for individuals aspiring to work in quality assurance roles within manufacturing, healthcare, construction, or service sectors. It is equally valuable for employees wishing to upskill and take on quality‑focused responsibilities in their current positions. Learners with prior foundational qualifications or relevant industry experience will benefit from deeper insights into compliance regulations, process optimization, and effective QA systems. Employers also find this program useful for training staff in quality assurance methodologies.
Upon completion, graduates will be equipped to implement and manage quality processes, improve workplace efficiency, and ensure compliance with industry standards. The diploma enhances career prospects by demonstrating a commitment to quality excellence and serves as a stepping stone toward advanced certifications or higher‑level diplomas. Whether starting a career or advancing within the field, this program provides a strong platform for long‑term professional growth in quality assurance.
Program Framework
The QualCert Level 2 Diploma in Quality Assurance (QA) certification is designed to provide a structured and comprehensive framework for developing expertise in quality assurance. Below is the qualification structure, including the Total Qualification Time (TQT) 210, Guided Learning Hours (GLH) 150, and 42 Credits associated with the program.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC07009 – 1 | Quality Assurance Basics | 7 | 25 | 35 |
| QC07009 – 2 | Introduction to Process Control | 7 | 25 | 35 |
| QC07009 – 3 | Quality Control Procedures | 7 | 25 | 35 |
| QC07009 – 4 | Quality Documentation | 7 | 25 | 35 |
| QC07009 – 5 | Quality Audits: Principles and Practices | 7 | 25 | 35 |
| QC07009 – 6 | Reporting in Quality Assurance | 7 | 25 | 35 |
Eligibility Criteria
enroll in the QualCert Level 2 Diploma in Quality Assurance (QA), applicants should meet the following criteria:
- Minimum Age:Candidates must be at least 18 years old at the time of enrollment. Candidates must be at least 18 years old at the time of enrollment.
- Educational Background: A Level 1 qualification (certificate or equivalent) or basic secondary education is recommended.
- Experience: No prior professional experience is required, though exposure to quality assurance, compliance, or operational roles is beneficial.
- Language Proficiency: Learners should have strong English communication skills, with the ability to read, write, and engage effectively in academic and professional contexts.
These entry requirements ensure that learners have the maturity and foundational knowledge necessary to succeed in the program. Meeting these criteria allows participants to fully benefit from the curriculum, which introduces essential QA principles, compliance practices, and process improvement techniques. The diploma provides a strong starting point for those beginning their journey in quality assurance or seeking to upskill for career advancement.
Proficiency Targets
1. Quality Assurance Basics
- Understand the fundamental principles of quality assurance and its role in various industries.
- Identify key quality assurance terminologies and concepts.
- Recognize the importance of quality standards, regulations, and compliance requirements.
- Explain the responsibilities of quality assurance professionals in maintaining product and service excellence.
2. Introduction to Process Control
- Define process control and its significance in quality management.
- Identify different types of process control methods used in industries.
- Understand how to monitor and adjust processes to maintain consistent quality.
- Learn about statistical process control (SPC) techniques and their applications.
3. Quality Control Procedures
- Explain the difference between quality control and quality assurance.
- Understand various quality control techniques, including inspections and testing.
- Learn how to identify and address defects in products and services.
- Apply corrective and preventive actions to improve quality outcomes.
4. Quality Documentation
- Understand the role of documentation in maintaining quality standards.
- Learn how to create, manage, and maintain quality records.
- Identify different types of quality documentation, such as standard operating procedures (SOPs) and work instructions.
- Recognize the importance of accurate record-keeping for audits and compliance.
5. Quality Audits: Principles and Practices
- Define quality audits and their role in continuous improvement.
- Understand the different types of audits, including internal and external audits.
- Learn how to prepare for and conduct a quality audit effectively.
- Identify non-conformities and develop corrective action plans based on audit findings.
6. Reporting in Quality Assurance
- Understand the purpose and importance of reporting in quality assurance.
- Learn how to compile and present quality data effectively.
- Develop skills in writing audit reports, quality control summaries, and compliance documentation.
- Use reporting tools and techniques to support decision-making and process improvements.
Ideal Participants
The QualCert Level 2 Diploma in Quality Assurance (QA) is designed for individuals who want to build a strong foundation in quality management and develop practical skills for career growth. This program is particularly suited for:
- Entry‑Level Professionals: Those beginning their careers in quality assurance and seeking essential knowledge.
- Supervisors & Team Leaders: Individuals overseeing processes who want to integrate QA principles into daily operations.
- Compliance Assistants: Staff supporting regulatory and industry standards who need a deeper understanding of QA systems.
- Process Improvement Staff: Employees focused on efficiency who wish to apply QA techniques to optimize workflows.
- Career Changers: Professionals from other fields looking to transition into quality assurance roles.
- Employers & Organizations: Companies aiming to train staff in QA methodologies to strengthen compliance and performance.
This diploma is ideal for learners across industries who want to gain practical QA skills, enhance their professional credibility, and prepare for advanced qualifications. By completing the program, participants position themselves to contribute effectively to organizational success and pursue higher‑level diplomas or certifications in quality management.
Assessment and Verification
Assessment Framework :
This qualification consists of 6 mandatory assignments designed to assess the learner’s understanding and practical application of the required skills and knowledge. The key elements of the assessment framework include:
- Comprehensive Assignment Structure:
The assignments are designed to cover a range of topics within the qualification, ensuring that learners demonstrate their competence across all essential areas. - Pass Requirement:
Learners must successfully complete all 6 assignments to meet the requirements for certification. Each assignment must meet the specified criteria and demonstrate sufficient understanding and application of the subject matter. - Assessment Process:
Each assignment is reviewed and marked by a qualified assessor, with feedback provided to support learner development. - Final Completion Criteria:
The successful completion of all assignments is necessary for certification. Only learners who meet the required standards across all assignments will be awarded the qualification.
Quality Assurance & Verification:
QualCert applies a rigorous, multi-layered quality assurance system to ensure the reliability, consistency, and integrity of all assessments and results.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assignment Evaluation:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review the assignments to ensure they meet the assessment criteria and learning outcomes. - Standardisation:
Regular standardisation sessions are held to maintain consistency in assessment and marking practices across all centre staff. - Feedback & Support:
IQAs ensure that learners receive constructive feedback to aid their progress and improve future submissions.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert’s External Quality Assurers (EQAs) verify the completed assignments and assess the quality and fairness of the marking process. - Centre Audits:
EQAs audit the centre’s compliance with QualCert’s quality assurance standards, reviewing assessment practices, learner records, and overall delivery. - Final Certification:
After satisfying the EQA’s verification process, QualCert will officially issue the certification to the learner.
QualCert delivers all qualifications exclusively through its network of officially approved training centres.
For registration or further information, please contact your nearest approved training centre.