QualCert Level 2 Diploma in Leadership Skills and Team Management

Leadership is no longer just about giving instructions – it’s about inspiring people, managing performance, and fostering a productive, inclusive workplace. The QualCert Level 2 Diploma in Leadership Skills and Team Management provides learners with the tools to take on greater responsibility, develop core managerial skills, and confidently lead others in a range of professional settings. Whether you are looking to progress within your current role or step into your first supervisory position, this diploma delivers the practical knowledge needed to succeed.

The QualCert Level 2 Diploma in Leadership Skills and Team Management is a structured qualification developed in line with UK professional standards. It is designed for individuals with some experience in team environments who are ready to formalise their leadership abilities and progress into more defined management roles.

This diploma provides in-depth coverage of key leadership topics including team development, conflict resolution, ethical decision-making, project leadership, and continuous improvement. The course is grounded in real-world application, with a focus on helping learners become proactive, supportive, and accountable leaders.

The QualCert Level 2 Diploma in Leadership Skills and Team Management is a practical and career-enhancing qualification for those ready to step into leadership roles or develop existing skills further. With its emphasis on personal accountability, ethical conduct, and effective team development, this course prepares individuals to meet the challenges of modern workplace leadership.

Whether you’re looking to lead projects, guide colleagues, or move up in your organisation, this diploma offers the knowledge and tools you need to lead with confidence and impact.

Course Contents of QualCert Level 2 Diploma in Leadership Skills and Team Management:

The QualCert Level 2 Diploma in Leadership Skills and Team Management, offers 42 Credits, requiring a Total Qualification Time (TQT) of 210 hours, including 150 Guided Learning Hours (GLH).

Unit Ref#Unit TitleCreditGLHTQT
QC06129-1Organisational Culture and Leadership72535
QC06129-2Influencing Others and Negotiation Skills72535
QC06129-3Driving Innovation in Teams72535
QC06129-4Evaluating Team Performance72535
QC06129-5Managing Risk and Change72535
QC06129-6Leading Projects to Successful Outcomes72535

Entry Requirements for the QualCert Level 2 Diploma in Leadership Skills and Team Management:

To enroll in the QualCert Level 2 Diploma in Leadership Skills and Team Management, following are requirement:

  • Minimum Age: Learners must be at least 18 years of age at the time of enrolment.
  • Educational Background: No formal academic qualifications are required. However, learners should have a basic level of literacy and numeracy to support effective participation in the course.
  • Experience: It is recommended that learners have some prior experience working within a team-based environment. Exposure to informal or formal leadership responsibilities will be beneficial for applying the course content in practical contexts.
  • Language Proficiency: A good understanding of spoken and written English is required. Learners should be able to communicate clearly, read course materials, and complete written assessments with confidence.

These entry criteria are designed to make the course accessible while ensuring learners can fully engage with the learning process and apply the knowledge effectively in the workplace.

Learning Outcomes of QualCert Level 2 Diploma in Leadership Skills and Team Management:

Organisational Culture and Leadership

  • Understand the relationship between leadership behaviour and organisational culture
  • Recognise how values, beliefs, and workplace norms influence team performance
  • Apply leadership approaches that support a positive and inclusive culture

Influencing Others and Negotiation Skills

  • Use effective communication techniques to influence team members and stakeholders
  • Apply basic negotiation strategies to reach collaborative outcomes
  • Build trust and credibility when managing interpersonal interactions

Driving Innovation in Teams

  • Encourage creativity and new ideas within team environments
  • Support a culture that values experimentation and continuous improvement
  • Identify barriers to innovation and implement strategies to overcome them

Evaluating Team Performance

  • Monitor individual and team performance against set objectives
  • Use feedback and evaluation methods to identify strengths and areas for improvement
  • Develop action plans to support ongoing team development

Managing Risk and Change

  • Identify common risks in team operations and project delivery
  • Apply change management principles to support smooth transitions
  • Communicate change effectively and help teams adapt with resilience

Leading Projects to Successful Outcomes

  • Plan and manage small-scale projects with clear goals and timelines
  • Coordinate resources and responsibilities to ensure efficient delivery
  • Review project outcomes to identify lessons learned and areas for growth

The QualCert Level 2 Diploma in Leadership Skills and Team Management, is ideal for:

  • Aspiring team leaders and first-line supervisors preparing for promotion
  • Newly appointed managers seeking structured training in leadership and performance management
  • Professionals in sectors such as construction, retail, logistics, hospitality, healthcare, education, or customer service
  • Employees with informal leadership duties who wish to gain recognised credentials
  • Organisations aiming to develop their internal leadership pipeline by upskilling staff

The diploma offers a practical and accessible route into management, equipping learners with the confidence, knowledge, and skills required to lead teams effectively in a range of workplace settings.