Empower Your Future – QualCert Level 2 QA Certificate
The QualCert Level 2 Certificate in Quality Assurance (QA) is an entry‑level qualification designed to provide learners with essential knowledge and practical skills in quality assurance. The program introduces the principles of quality management systems, the importance of maintaining product and service standards, and the techniques used across industries to ensure compliance. Participants will explore key areas such as quality control, auditing, and continuous improvement, gaining the tools needed to support organizational effectiveness and customer satisfaction.
This qualification is particularly suited for individuals seeking to begin a career in quality assurance or enhance their existing skills. It is ideal for those in junior or entry‑level QA roles, as well as employees involved in production, product development, or compliance functions. Learners working in manufacturing, retail, or service sectors will benefit from a deeper understanding of how QA systems operate and how best practices can be applied to improve operational performance. The course also provides a strong foundation for those preparing to progress into advanced studies in quality management.
By completing the QualCert Level 2 Certificate in Quality Assurance, participants will be equipped with the knowledge and confidence to contribute effectively to maintaining high standards within their organizations. This qualification emphasizes practical application, enabling learners to implement QA processes that drive efficiency, strengthen compliance, and support continuous improvement. It is a valuable step for anyone committed to building a successful career in quality assurance and advancing within this growing professional field.
Program Framework
The QualCert Level 2 Certificate in Quality Assurance (QA) certification is designed to provide a structured and comprehensive framework for developing expertise in quality assurance. Below is the qualification structure, including the Total Qualification Time (TQT) 75, Guided Learning Hours (GLH) 50, and 15 Credits associated with the program.
| Unit Ref# | Description | Credits | GLH | TQT |
| QC07006 – 1 | Introduction to QA | 3 | 10 | 15 |
| QC07006 – 2 | Process Control Basics | 3 | 10 | 15 |
| QC07006 – 3 | Quality Auditing Introduction | 3 | 10 | 15 |
| QC07006 – 4 | QA Documentation Overview | 3 | 10 | 15 |
| QC07006 – 5 | Communication in QA | 3 | 10 | 15 |
Eligibility Criteria
enroll in the QualCert Level 2 Certificate in Quality Assurance (QA), applicants should meet the following criteria:
- Minimum Age:Candidates must be at least 16 years old at the time of enrollment. Candidates must be at least 16 years old at the time of enrollment.
- Educational Background: Completion of basic secondary education or equivalent is recommended. No prior QA qualifications are required.
- Experience: Previous exposure to quality assurance or related fields is helpful but not mandatory. This course is designed for beginners and those seeking to strengthen foundational skills.
- Language Proficiency:Learners should have basic English communication skills, with the ability to read, write, and understand course materials. Learners should have basic English communication skills, with the ability to read, write, and understand course materials.
These entry requirements ensure accessibility for learners at different stages of their career journey. The program is tailored for individuals starting out in QA, making it an excellent choice for those with little or no prior experience.
Proficiency Targets
Introduction to QA:
- Understand the fundamental principles and objectives of Quality Assurance (QA).
- Identify the key components and roles within a QA system.
- Explain the importance of QA in maintaining product quality and customer satisfaction.
- Recognize various QA standards and frameworks used across industries.
Knowledge Providing Task
Process Control Basics:
- Define the concept of process control and its relevance in quality assurance.
- Identify different types of process control techniques and their applications.
- Understand the relationship between process control and product consistency.
- Learn how to monitor and control processes to meet established quality standards.
Knowledge Providing Task
Quality Auditing Introduction:
- Understand the purpose and importance of quality audits in QA systems.
- Identify the different types of audits (internal, external, and compliance).
- Learn the steps involved in planning and conducting an effective quality audit.
- Recognize the key responsibilities of an auditor during the auditing process.
QA Documentation Overview:
- Understand the role of documentation in quality assurance and its impact on compliance.
- Identify common types of QA documentation (procedures, manuals, reports).
- Learn how to create, manage, and maintain QA-related documents.
- Understand the importance of documentation in ensuring transparency and accountability in QA systems.
Communication in QA:
- Recognize the importance of effective communication in quality assurance processes.
- Learn how to communicate quality issues and improvements to different stakeholders.
- Understand the role of team collaboration and information sharing in QA success.
- Develop skills in writing clear and concise reports and documentation for QA purposes.
Ideal Participants
The QualCert Level 2 Certificate in Quality Assurance (QA) is designed for individuals who want to strengthen their knowledge of quality management and build practical skills for career growth. This program is particularly suited for:
- Entry‑Level Professionals: Those beginning their careers in QA and seeking essential skills.
- Junior QA Staff: Employees working in quality teams who want to formalize their knowledge.
- Production & Compliance Staff: Individuals involved in product development, manufacturing, or compliance roles.
- Supervisors & Team Leaders: Managers responsible for overseeing processes who want to integrate QA practices.
- Career Changers: Professionals from other fields looking to transition into quality assurance.
- Small Business Owners & Entrepreneurs: Those aiming to implement effective QA systems to improve customer satisfaction.
This certificate is ideal for learners across industries who want to gain practical QA skills, enhance their professional credibility, and prepare for advanced qualifications. By completing the program, participants position themselves to contribute effectively to organizational success and pursue higher‑level diplomas or certifications in quality management.
Assessment and Verification
Assessment Framework :
The qualification is assessed through a structured Multiple-Choice Question (MCQ)–based examination, designed to measure both theoretical understanding and practical application of knowledge. Key features of the assessment framework include:
- Evidence-Based Assessment:
MCQs are developed using industry-aligned standards to ensure the assessment reflects real-world competencies and current professional practices. - Structured Examination Format:
The exam consists of scenario-based and knowledge-based MCQs, requiring learners to demonstrate critical thinking and subject mastery. - Performance Threshold:
Learners must obtain a minimum score of 70% to successfully complete the qualification. This benchmark ensures that every certified learner meets QualCert’s required level of competence. - Assessment Integrity:
All assessments are conducted under controlled, secure conditions at approved training centres to maintain fairness, consistency, and integrity.
Quality Assurance & Verification :
QualCert applies a comprehensive, multi-layered quality assurance system to uphold international standards and ensure the reliability of all assessment outcomes.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assessment Review:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review learner evidence, scoring accuracy, and compliance with assessment criteria. - Standardisation Activities:
Regular standardisation meetings are conducted within centres to ensure consistent marking practices across all assessors. - Continuous Improvement:
IQAs provide feedback to Assessors to enhance assessment delivery, marking reliability, and learner support.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert External Quality Assurers review a sample of learner assessments to confirm accuracy, consistency, and compliance with QualCert and regulatory standards. - Centre Compliance Audits:
EQAs examine centre procedures, assessor qualifications, assessment environments, and record-keeping to ensure full adherence to quality assurance policies. - Quality and Standards Validation:
EQAs verify that assessment decisions are fair, valid, reliable, and aligned with national and international benchmarks. - Final Approval:
Once the EQA is satisfied that all quality standards have been met, the centre’s results are approved, and QualCert officially releases the certification to the learner.
QualCert delivers all qualifications exclusively through its global network of officially approved training centres.
For registration, guidance, or programme details, please contact your nearest approved training centre.