Facility management is a growing profession that ensures buildings run safely, efficiently and sustainably. From managing maintenance schedules to supervising teams, facility managers play a crucial role in every sector, from offices and schools to healthcare and retail. For those ready to expand their knowledge and move beyond entry-level tasks, the QualCert Level 2 Certificate in Facility Management provides a practical and recognised route to career progression.
This qualification builds on basic skills and introduces learners to more in-depth aspects of facility operations. Whether you already have some experience or have completed a Level 1 Award or Certificate, this course will help you develop the knowledge, confidence and credibility needed to take on greater responsibilities within a facility management team.
This nationally recognised certificate shows employers that you have the skills to handle tasks that go beyond routine support work. The Level 2 Certificate prepares you for more responsibility in areas such as supervising tasks, supporting compliance and working more closely with managers and contractors.
Completing this qualification can help you progress to supervisory or coordinator roles or prepare you for further study at Level 3 in facility management or related areas like property maintenance or building services.
If you want to progress your career, build your skills and take on more responsibility in a busy and essential industry, the QualCert Level 2 Certificate in Facility Management is the ideal next step.
Course Contents of QualCert Level 2 Certificate in Facility Management:
The QualCert Level 2 Certificate in Facility Management, offers 15 Credits, requiring a Total Qualification Time (TQT) of 75 hours, including 50 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06180-1 | Facility Operations and Maintenance | 3 | 10 | 15 |
| QC06180-2 | Health and Safety Procedures | 3 | 10 | 15 |
| QC06180-3 | Managing Suppliers and Service Providers | 3 | 10 | 15 |
| QC06180-4 | Environmental Sustainability Awareness | 3 | 10 | 15 |
| QC06180-5 | Basic Space and Workplace Management | 3 | 10 | 15 |
Entry Requirements for the QualCert Level 2 Certificate in Facility Management:
To enroll in the QualCert Level 2 Certificate in Facility Management, following are requirement:
- Minimum Age
Learners must be at least 16 years old at the time of enrolment. - Educational Background
A basic level of literacy and numeracy is required. Holding a Level 1 Award or Certificate in Facility Management or a related field is recommended but not essential. - Experience
Some workplace experience in a facility, caretaking, maintenance or support role is advisable to benefit fully from the course content, though motivated beginners with a Level 1 qualification are also welcome. - Language Proficiency
Learners should have a good standard of written and spoken English to understand course materials, participate in discussions and complete written assessments. For non-native speakers, an English level equivalent to CEFR Level B1 is recommended.
Learning Outcomes of QualCert Level 2 Certificate in Facility Management:
Facility Operations and Maintenance
- Understand how to plan and carry out routine facility operations and basic maintenance tasks
- Identify common maintenance needs and report faults effectively
- Support the smooth running of services to ensure buildings remain safe and functional
Health and Safety Procedures
- Apply workplace health and safety policies and procedures in a facility environment
- Conduct basic risk assessments and follow safe systems of work
- Promote a culture of safety and help ensure compliance with legal requirements
Managing Suppliers and Service Providers
- Understand how to work effectively with external suppliers and service providers
- Monitor the quality of services delivered and report any issues
- Assist with basic record-keeping and contractor communication
Environmental Sustainability Awareness
- Recognise the importance of sustainability in facility management
- Identify simple actions to reduce energy use and minimise waste
- Support workplace initiatives to promote environmental responsibility
Basic Space and Workplace Management
- Understand how workspace layouts can support productivity and efficiency
- Assist in setting up workspaces and maintaining safe, organised areas
- Identify how to report and escalate issues related to space use and workplace standards
The QualCert Level 2 Certificate in Facility Management, is ideal for:
- Facility assistants, operatives or caretakers who want to progress into supervisory or team leader roles
- Individuals with some workplace experience who wish to gain a formal qualification to support career development
- Learners who have completed a Level 1 Award or Certificate in Facility Management and want to deepen their knowledge
- Small business owners, site supervisors or maintenance coordinators looking to manage services, suppliers and workplace standards more effectively
- Anyone aiming to build practical skills and a strong foundation for further study or career advancement in facility management