QualCert Level 2 Certificate in Change Management

In an environment where businesses must constantly adapt to stay ahead, having skilled employees who understand how to manage and support change is essential. The QualCert Level 2 Certificate in Change Management provides learners with the practical skills and deeper knowledge needed to plan, communicate and guide others through organisational change successfully.

The Level 2 Certificate in Change Management is designed for individuals who already have a basic understanding of change or who have completed an introductory course and want to progress further. This qualification is ideal for team leaders, supervisors, aspiring managers and staff who are actively involved in change projects or preparing for more responsibility in managing change.

This comprehensive course covers a wide range of topics including assessing readiness for change, planning and implementing change strategies, engaging stakeholders, managing resistance and monitoring progress. Learners will build confidence in applying practical techniques to real workplace situations, ensuring that change is managed smoothly and that teams remain motivated and productive during periods of transition.

The QualCert Level 2 Certificate in Change Management usually takes place over two days and is structured around practical units and scenario-based learning. Participants benefit from interactive activities and case studies that bring change management concepts to life and help them see how these skills apply in their own roles.

Completing this qualification demonstrates a proactive approach to personal and professional development. It also signals to employers that the learner is ready to take on greater responsibility and contribute positively to organisational change initiatives. Many participants use this certificate as a stepping stone to more advanced qualifications in management, leadership or project delivery.

If you are ready to deepen your understanding of how to manage change and help your organisation grow and adapt, the QualCert Level 2 Certificate in Change Management is an excellent next step.

Course Contents of QualCert Level 2 Certificate in Change Management:

The QualCert Level 2 Certificate in Change Management, offers 15 Credits, requiring a Total Qualification Time (TQT) of 75 hours, including 50 Guided Learning Hours (GLH).

Unit Ref#Unit TitleCreditGLHTQT
QC06171-1Developing Change Management Plans31015
QC06171-2Building a Change Management Team31015
QC06171-3Conflict Resolution in Change Initiatives31015
QC06171-4Aligning Change with Organisational Goals31015
QC06171-5Using Data to Support Change Decisions31015

Entry Requirements for the QualCert Level 2 Certificate in Change Management:

To enroll in the QualCert Level 2 Certificate in Change Management, following are requirement:

  • Minimum Age: Learners must be at least 16 years old at the time of enrolment.
  • Educational Background: No formal academic qualifications are required, but it is recommended that learners have completed a Level 1 Award or Certificate in Change Management or have an equivalent foundation of knowledge.
  • Experience: Some practical experience in the workplace is recommended. This may include experience working in teams, supporting change projects or holding a junior supervisory role.
  • Language Proficiency: Learners should have a good standard of spoken and written English to participate fully in discussions, understand course materials and complete any required assessments effectively.

Learning Outcomes of QualCert Level 2 Certificate in Change Management:

Developing Change Management Plans

  • Explain the key components of an effective change management plan
  • Create simple plans that outline tasks, timelines and responsibilities
  • Apply planning techniques to support smooth change implementation

Building a Change Management Team

  • Identify the roles and responsibilities needed in a change management team
  • Explain how to select and organise team members to support change projects
  • Develop basic strategies to build team collaboration and accountability

Conflict Resolution in Change Initiatives

  • Recognise common sources of conflict during change
  • Apply techniques to resolve disagreements and maintain team cohesion
  • Develop confidence in addressing conflict constructively within change projects

Aligning Change with Organisational Goals

  • Explain how change initiatives should link to wider organisational objectives
  • Analyse how to align team tasks with strategic goals during change
  • Demonstrate ways to communicate alignment clearly to stakeholders

Using Data to Support Change Decisions

  • Identify types of data useful for planning and managing change
  • Explain how to gather and interpret basic data to inform decisions
  • Use data to support recommendations and monitor progress

The QualCert Level 2 Certificate in Change Management, is ideal for:

  • Team leaders, supervisors and junior managers who are involved in planning or implementing change
  • Employees who have completed a Level 1 Award or Certificate in Change Management and wish to progress further
  • Staff who work within project teams or organisational development roles where change is a regular part of their work
  • Individuals looking to strengthen their CV with a practical qualification that demonstrates readiness for more responsibility
  • Organisations that want to upskill employees to help manage change initiatives with greater confidence and success