Boost Your Career with Expert Facilities Management Training
The QualCert Level 2 Award in Facilities Management is designed to provide learners with a deeper understanding of facilities management principles, covering essential topics such as operational efficiency, health and safety compliance, and maintenance planning. This QualCert Level 2 Award in Facilities Management aligns with international standards and best practices, ensuring that participants gain practical knowledge applicable to various industries. Facilities management is a critical function in modern workplaces, ensuring that buildings, assets, and services operate efficiently while meeting legal and safety requirements.
This QualCert Level 2 Award in Facilities Management equips learners with the necessary skills to support facilities operations, manage resources effectively, and contribute to a safe and well-maintained environment. The QualCert Level 2 Award in Facilities Management introduces learners to key areas of facilities management, focusing on operational effectiveness, compliance with health and safety regulations, and sustainable practices. Participants will develop a strong foundation in managing facilities, ensuring cost efficiency, and maintaining high-quality standards in workplace environments.
Through structured learning, case studies, and practical applications, learners will gain insights into asset management, risk assessment, and environmental sustainability in facilities operations. The QualCert Level 2 Award in Facilities Management is suitable for individuals seeking to enter the field or those already in facilities roles looking to enhance their knowledge and capabilities. Upon successful completion, learners will be equipped with essential competencies to assist in the management of facilities within various sectors, including commercial, industrial, and public service environments.
Program Framework
The QualCert Level 2 Award in Facilities Management offers 4 Credits, requiring a Total Qualification Time (TQT) of 16 hours, including 12 Guided Learning Hours (GLH). This course expands on key facilities management functions and introduces compliance and cost-effective strategies.
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC080023-1 | Fundamentals of Facilities Operations | 1 | 3 | 4 |
| QC080023-2 | Workplace Safety and Environmental Compliance | 1 | 3 | 4 |
| QC080023-3 | Building Maintenance and Energy Efficiency | 1 | 3 | 4 |
| QC080023-4 | Service Procurement and Contract Management | 1 | 3 | 4 |
Eligibility Criteria
To enroll in the QualCert Level 2 Award in Facilities Management, candidates must meet the following requirements:
- Educational Qualification: A high school diploma or an equivalent qualification (e.g., GED) is recommended.
- Language Proficiency: Candidates must have a good command of the English language, as the course is delivered in English.
- Age Requirement: Candidates must be at least 18 years old.
- Work Experience: No prior experience in facilities management is required, but basic knowledge of workplace operations is beneficial.
Proficiency Targets
Upon successful completion of this course, learners will be able to:
Fundamentals of Facilities Operations
- Understand the key principles and functions of facilities management in various industries.
- Identify the roles and responsibilities of a facilities manager in ensuring efficient operations.
- Apply best practices in space planning, asset management, and operational efficiency.
Workplace Safety and Environmental Compliance
- Demonstrate knowledge of workplace health and safety regulations, including risk assessment procedures.
- Understand environmental compliance requirements and sustainable practices in facility management.
- Implement strategies for emergency preparedness, fire safety, and hazard control.
Building Maintenance and Energy Efficiency
- Identify key maintenance strategies for prolonging the lifespan of building infrastructure and equipment.
- Apply energy management techniques to reduce operational costs and enhance sustainability.
- Understand preventive and reactive maintenance approaches for effective facility upkeep.
Service Procurement and Contract Management
- Develop an understanding of procurement processes and vendor selection in facilities management.
- Manage service contracts effectively, ensuring compliance with agreed terms and performance standards.
- Apply negotiation and cost-control strategies in managing outsourced services.
Ideal Participants
The QualCert Level 2 Award in Facilities Management is designed for individuals who are looking to develop their knowledge and skills in managing facilities effectively. This course is suitable for:
- Aspiring Facilities Managers – Individuals who want to start a career in facilities management.
- Entry-Level Professionals – Those currently working in administrative or support roles within facilities management and seeking career progression.
- Supervisors and Team Leaders – Individuals responsible for overseeing maintenance, security, or operations within a facility.
- Office and Building Administrators – Professionals managing day-to-day operational tasks in workplaces, commercial buildings, or public facilities.
- Property Managers and Caretakers – Those looking to enhance their understanding of building maintenance, health and safety, and risk management.
- Individuals Seeking Career Advancement – Employees in related fields, such as hospitality, real estate, or operations, who wish to expand their expertise in facilities management.
Assessment and Verification
Assessment Framework :
The qualification is assessed through a structured Multiple-Choice Question (MCQ)–based examination, designed to measure both theoretical understanding and practical application of knowledge. Key features of the assessment framework include:
- Evidence-Based Assessment:
MCQs are developed using industry-aligned standards to ensure the assessment reflects real-world competencies and current professional practices. - Structured Examination Format:
The exam consists of scenario-based and knowledge-based MCQs, requiring learners to demonstrate critical thinking and subject mastery. - Performance Threshold:
Learners must obtain a minimum score of 70% to successfully complete the qualification. This benchmark ensures that every certified learner meets QualCert’s required level of competence. - Assessment Integrity:
All assessments are conducted under controlled, secure conditions at approved training centres to maintain fairness, consistency, and integrity.
Quality Assurance & Verification :
QualCert applies a comprehensive, multi-layered quality assurance system to uphold international standards and ensure the reliability of all assessment outcomes.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assessment Review:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review learner evidence, scoring accuracy, and compliance with assessment criteria. - Standardisation Activities:
Regular standardisation meetings are conducted within centres to ensure consistent marking practices across all assessors. - Continuous Improvement:
IQAs provide feedback to Assessors to enhance assessment delivery, marking reliability, and learner support.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert External Quality Assurers review a sample of learner assessments to confirm accuracy, consistency, and compliance with QualCert and regulatory standards. - Centre Compliance Audits:
EQAs examine centre procedures, assessor qualifications, assessment environments, and record-keeping to ensure full adherence to quality assurance policies. - Quality and Standards Validation:
EQAs verify that assessment decisions are fair, valid, reliable, and aligned with national and international benchmarks. - Final Approval:
Once the EQA is satisfied that all quality standards have been met, the centre’s results are approved, and QualCert officially releases the certification to the learner.
QualCert delivers all qualifications exclusively through its global network of officially approved training centres.
For registration, guidance, or programme details, please contact your nearest approved training centre.