Build Confidence with QualCert Level 1 QA Diploma
The QualCert Level 1 Diploma in Quality Assurance (QA) introduces learners to the core principles and practices of quality management. This program provides a strong foundation in essential topics such as quality control techniques, compliance requirements, industry standards, and the basics of implementing quality management systems. Through a blend of theory and practical learning, participants develop the skills needed to ensure products and services consistently meet required quality benchmarks across a variety of industries.
This diploma is ideally suited for individuals new to the field of quality assurance, as well as professionals seeking to formalize or enhance their existing knowledge. It is particularly valuable for entry‑level staff aiming to build a career in quality management, quality control technicians looking to strengthen their expertise, supervisors or managers responsible for overseeing quality processes, and entrepreneurs or small business owners who wish to implement effective quality systems within their organizations.
Upon completion, graduates will be equipped with the essential skills to contribute to maintaining and improving quality standards in their workplace. This qualification enhances career prospects by demonstrating a commitment to quality excellence and provides a pathway for further study, including advanced diplomas or specialized certifications. Learners will be prepared to support organizational efficiency, strengthen compliance, and improve customer satisfaction through effective quality assurance practices.
Program Framework
The QualCert Level 1 Diploma in Quality Assurance (QA) certification is designed to provide a structured and comprehensive framework for developing expertise in quality assurance. Below is the qualification structure, including the Total Qualification Time (TQT) 180, Guided Learning Hours (GLH) 120, and 30 Credits associated with the program.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC07008 – 1 | Quality Assurance Fundamentals | 5 | 20 | 30 |
| QC07008 – 2 | Basic Auditing in QA | 5 | 20 | 30 |
| QC07008 – 3 | Introduction to Quality Control | 5 | 20 | 30 |
| QC07008 – 4 | QA Documentation Basics | 5 | 20 | 30 |
| QC07008 – 5 | Reporting and Feedback in QA | 5 | 20 | 30 |
| QC07008 – 6 | Communication Skills in QA | 5 | 20 | 30 |
Eligibility Criteria
To enroll in the QualCert Level 1 Diploma in Quality Assurance (QA), applicants should meet the following criteria:
- Minimum Age: Candidates must be at least 16 years old at the time of enrollment.
- Educational Background: Basic secondary education or equivalent is recommended. No prior qualifications in quality assurance are required.
- Experience: No professional experience is necessary. This program is designed as an entry‑level qualification for beginners.
- Language Proficiency: Learners should have basic English communication skills, with the ability to read, write, and understand course materials.
These entry requirements ensure accessibility for individuals starting their journey in quality assurance. The program is tailored for beginners, making it an excellent choice for those with little or no prior experience in QA. By meeting these criteria, learners can confidently engage with the curriculum, build a strong foundation in quality management, and prepare for career opportunities or progression to higher‑level diplomas.
Proficiency Targets
Quality Assurance Fundamentals
- Understand the key principles and concepts of quality assurance.
- Recognize the importance of quality standards and compliance in various industries.
- Identify the role of QA in maintaining product and service quality.
- Differentiate between quality assurance and quality control.
Basic Auditing in QA
- Understand the fundamentals of quality audits and their significance.
- Learn how to conduct basic internal audits within a QA framework.
- Identify non-conformities and recommend corrective actions.
- Interpret audit findings and contribute to continuous improvement.
Introduction to Quality Control
- Explain the role of quality control in the manufacturing and service sectors.
- Understand common quality control techniques and tools.
- Identify defects and implement corrective and preventive actions.
- Analyze quality data to support decision-making processes.
QA Documentation Basics
- Learn the importance of proper documentation in quality assurance.
- Understand different types of QA documents, including SOPs, checklists, and reports.
- Develop skills to create, manage, and maintain quality records.
- Ensure compliance with documentation standards and best practices.
Reporting and Feedback in QA
- Understand the significance of accurate reporting in quality assurance.
- Learn how to compile and present QA reports effectively.
- Develop skills in providing constructive feedback for process improvement.
- Utilize reporting tools and methods to track and analyze quality trends.
Communication Skills in QA
- Develop effective communication techniques for QA professionals.
- Learn how to collaborate with teams to maintain quality standards.
- Understand the role of communication in problem-solving and conflict resolution.
- Enhance skills in presenting QA findings and recommendations clearly.
Ideal Participants
QualCert Level 1 Diploma in Quality Assurance (QA) is designed for individuals at the very beginning of their quality assurance journey. This program is particularly suited for:
- Beginners in QA: Those with little or no prior experience who want to learn the fundamentals.
- Entry‑Level Professionals: Staff starting out in manufacturing, healthcare, construction, or service industries.
- Quality Control Technicians: Individuals seeking to strengthen their knowledge of QA basics and industry standards.
- Supervisors & Team Leaders: Managers responsible for overseeing processes who want to integrate quality principles.
- Small Business Owners & Entrepreneurs: Those aiming to implement effective quality systems to improve customer satisfaction.
- Career Changers:Professionals from other fields looking to transition into quality assurance roles. Professionals from other fields looking to transition into quality assurance roles.
This diploma is ideal for anyone seeking to build a strong foundation in QA, enhance their credibility, and prepare for career growth. By completing the program, learners gain practical skills to support compliance, improve processes, and contribute to maintaining high standards within their organizations.
Assessment and Verification
Assessment Framework :
This qualification consists of 6 mandatory assignments designed to assess the learner’s understanding and practical application of the required skills and knowledge. The key elements of the assessment framework include:
- Comprehensive Assignment Structure:
The assignments are designed to cover a range of topics within the qualification, ensuring that learners demonstrate their competence across all essential areas. - Pass Requirement:
Learners must successfully complete all 6 assignments to meet the requirements for certification. Each assignment must meet the specified criteria and demonstrate sufficient understanding and application of the subject matter. - Assessment Process:
Each assignment is reviewed and marked by a qualified assessor, with feedback provided to support learner development. - Final Completion Criteria:
The successful completion of all assignments is necessary for certification. Only learners who meet the required standards across all assignments will be awarded the qualification.
Quality Assurance & Verification:
QualCert applies a rigorous, multi-layered quality assurance system to ensure the reliability, consistency, and integrity of all assessments and results.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assignment Evaluation:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review the assignments to ensure they meet the assessment criteria and learning outcomes. - Standardisation:
Regular standardisation sessions are held to maintain consistency in assessment and marking practices across all centre staff. - Feedback & Support:
IQAs ensure that learners receive constructive feedback to aid their progress and improve future submissions.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert’s External Quality Assurers (EQAs) verify the completed assignments and assess the quality and fairness of the marking process. - Centre Audits:
EQAs audit the centre’s compliance with QualCert’s quality assurance standards, reviewing assessment practices, learner records, and overall delivery. - Final Certification:
After satisfying the EQA’s verification process, QualCert will officially issue the certification to the learner.
QualCert delivers all qualifications exclusively through its network of officially approved training centres.
For registration or further information, please contact your nearest approved training centre.