Change is an inevitable part of any organisation’s growth, and having staff who understand how to respond to change makes all the difference. The QualCert Level 1 Diploma in Change Management is designed to provide individuals with a solid foundation in the key principles and skills needed to support and manage change effectively at an introductory level.
The Level 1 Diploma in Change Management is ideal for people who are new to the concept of change management or those working in junior roles who want to build their confidence in helping their teams through times of transition. The diploma goes beyond the basic award or certificate by covering a wider range of topics in greater depth, giving learners a more comprehensive understanding of how change affects the workplace and what they can do to support it.
This diploma explores essential areas such as understanding why change happens, recognising drivers for change, communicating clearly, supporting colleagues, recording change activities and reflecting on outcomes. Learners will also gain practical skills in teamwork, problem-solving and basic planning to ensure they can contribute positively when their organisation goes through change.
Delivered over several days, the QualCert Level 1 Diploma in Change Management combines theory with practical activities, case studies and real-life examples. This helps participants relate what they learn directly to their roles, giving them confidence to put new skills into practice straight away.
There are no formal entry requirements for the Level 1 Diploma, apart from a good understanding of English. The qualification is open to a wide range of learners, including school leavers starting their first job, employees in entry-level roles or organisations that want to provide practical training to help staff adapt to change confidently.
Completing the QualCert Level 1 Diploma in Change Management shows employers that a learner has taken the initiative to understand how to handle change and support others through it. It is a valuable addition to any CV and a strong foundation for progressing to higher-level qualifications in change management, business administration or leadership.
Course Contents of QualCert Level 1 Diploma in Change Management:
The QualCert Level 1 Diploma in Change Management, offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06173-1 | Introduction to Change in Organisations | 5 | 20 | 30 |
| QC06173-2 | Understanding Change Psychology | 5 | 20 | 30 |
| QC06173-3 | Building Effective Communication Plans | 5 | 20 | 30 |
| QC06173-4 | Basic Project Management for Change | 5 | 20 | 30 |
| QC06173-5 | Facilitating Team Adaptation | 5 | 20 | 30 |
| QC06173-6 | Documenting and Reporting Change Progress | 5 | 20 | 30 |
Entry Requirements for the QualCert Level 1 Diploma in Change Management:
To enroll in the QualCert Level 1 Diploma in Change Management, following are requirement:
- Minimum Age: Learners must be at least 16 years old at the time of enrolment.
- Educational Background: There are no formal academic qualifications required. A basic level of literacy and numeracy will help learners get the most from the course content.
- Experience: No previous experience in change management is needed. The diploma is designed for beginners and those with little or no prior knowledge of the subject.
- Language Proficiency: Learners should have a good standard of spoken and written English to participate fully in lessons, group activities and any assessments.
Learning QualCert Level 1 Diploma in Change Management:
Introduction to Change in Organisations
- Explain what organisational change is and why it occurs
- Identify common types of change that affect businesses
- Recognise the roles people play during change processes
Understanding Change Psychology
- Describe how individuals and teams typically respond to change
- Identify factors that influence positive and negative reactions to change
- Develop awareness of how to support colleagues through emotional aspects of change
Building Effective Communication Plans
- Explain the importance of clear communication in successful change management
- Identify key elements of a basic change communication plan
- Create simple strategies for sharing information with teams and stakeholders
Basic Project Management for Change
- Recognise the main stages of a change project
- Identify tasks, roles and timelines needed for basic project planning
- Apply simple project management tools to support change activities
Facilitating Team Adaptation
- Describe how to help teams adjust to new ways of working
- Identify practical ways to encourage teamwork and collaboration during change
- Demonstrate basic techniques to motivate and support others
Documenting and Reporting Change Progress
- Explain why it is important to record and track change activities
- Identify what information should be included in simple reports
- Develop skills to create basic records and share updates with relevant people
The QualCert Level 1 Diploma in Change Management, is ideal for:
- Entry-level employees who want to gain confidence in dealing with change at work
- School leavers or those starting their first job who want to add valuable skills to their CV
- Junior staff and team members who will be involved in change projects
- New team leaders or supervisors looking to develop basic skills in communication and supporting colleagues through change
- Organisations seeking to train their workforce to handle change more positively and reduce disruption during transitions