A well-run facility is the backbone of any successful organisation. From schools and hospitals to office buildings and retail spaces, facility management ensures that premises are safe, functional and efficient. For those wanting to begin a career in this vital sector, the QualCert Level 1 Certificate in Facility Management provides the essential knowledge and confidence to take your first step.
This entry-level qualification is ideal for newcomers who wish to gain a practical understanding of the key principles and responsibilities involved in managing facilities. Designed for absolute beginners, the course combines accessible theory with practical insight, making it a perfect starting point for school leavers, career changers or those moving into facility support roles for the first time.
Unlike a short award, the QualCert Level 1 Certificate provides a slightly broader introduction with more guided learning hours, giving you extra time to develop practical understanding. The certificate is nationally recognised and demonstrates your commitment to learning and working safely and efficiently in a facility environment.
Completing this qualification can help you secure an entry-level job in facility support, caretaking, cleaning supervision or general building maintenance. It also provides a solid foundation for progression to Level 2 and Level 3 qualifications in facility management or related areas such as property management or building services.
If you are ready to begin your journey into facility management, the QualCert Level 1 Certificate is a valuable first step that can open doors to a rewarding and essential career.
Course Contents of QualCert Level 1 Certificate in Facility Management:
The QualCert Level 1 Certificate in Facility Management, offers 10 Credits, requiring a Total Qualification Time (TQT) of 50 hours, including 35 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06179-1 | Introduction to Facility Management | 2 | 7 | 10 |
| QC06179-2 | Basic Health and Safety in Facilities | 2 | 7 | 10 |
| QC06179-3 | Workplace Security Basics | 2 | 7 | 10 |
| QC06179-4 | Cleaning and Waste Management Principles | 2 | 7 | 10 |
| QC06179-5 | Customer Service for Facility Operatives | 2 | 7 | 10 |
Entry Requirements for the QualCert Level 1 Certificate in Facility Management:
To enrol on the QualCert Level 1 Certificate in Facility Management, learners should meet the following basic requirements:
- Minimum Age
Learners must be at least 16 years old at the time of enrolment. - Educational Background
No formal qualifications are required. A basic level of literacy and numeracy is recommended to help learners understand course materials and complete written tasks. - Experience
No previous experience in facility management or related fields is necessary. This certificate is designed specifically for beginners. - Language Proficiency
Learners should have a good standard of spoken and written English to participate fully in training sessions, follow instructions and complete assessments. For non-native speakers, an English proficiency equivalent to CEFR Level A2 or above is recommended.
Learning Outcomes of QualCert Level 1 Certificate in Facility Management:
Introduction to Facility Management
- Understand the purpose and scope of facility management in different organisations
- Identify common roles and tasks carried out by facility staff
- Recognise how facility management supports workplace efficiency and safety
Basic Health and Safety in Facilities
- Identify common hazards found in facility environments
- Follow safe working practices and basic risk assessment procedures
- Understand employee and employer responsibilities under health and safety law
Workplace Security Basics
- Understand the importance of maintaining a secure workplace
- Identify basic security procedures for buildings and staff
- Follow simple measures to help prevent unauthorised access or incidents
Cleaning and Waste Management Principles
- Recognise good practice in cleaning tasks and safe use of equipment
- Understand the importance of hygiene and waste disposal in facilities
- Apply basic procedures for separating, storing and removing waste safely
Customer Service for Facility Operatives
- Communicate clearly and politely with building users and colleagues
- Respond appropriately to questions, requests or problems
- Maintain a helpful and professional attitude in daily tasks
The QualCert Level 1 Certificate in Facility Management, is ideal for:
- School and college leavers who want to start a career in facility management or building services
- New employees in caretaking, cleaning, or basic maintenance roles who wish to gain formal recognition for their skills
- Individuals with no previous experience who want to understand the basics of working in a facility environment
- Small business owners or site supervisors managing premises who want to learn safe and efficient facility practices
- Anyone looking to build a foundation for further study in facility management or related sectors