QualCert Level 1 Award in Facility Management

Facility management is an essential function in every organisation, ensuring that workplaces are safe, efficient and fully operational. For those looking to enter this dynamic field, the QualCert Level 1 Award in Facility Management provides an ideal foundation to build your knowledge and confidence.

This two-day introductory course is designed for new entrants, junior staff and those seeking to develop practical skills in managing facilities within various sectors. Whether you aspire to work in corporate offices, educational institutions, healthcare settings or retail environments, this qualification helps you understand the fundamentals of facility operations and maintenance.

The QualCert Level 1 Award in Facility Management is ideal for those with little or no prior experience who wish to gain a recognised entry-level qualification. It is delivered in a flexible format that combines classroom learning with practical examples, ensuring you are well-prepared to take on real workplace challenges.

With only two days of study, you can achieve a nationally recognised qualification that demonstrates your commitment to developing your skills. Completing this course can help you secure entry-level roles or progress to higher-level awards and certificates in facility management.

If you are ready to take the first step towards a career in facility management, this qualification can set you on the right path with a solid grounding in the essentials.

Course Contents of QualCert Level 1 Award in Facility Management:

The QualCert Level 1 Award in Facility Management, offers 3 Credits, requiring a Total Qualification Time (TQT) of 12 hours, including 9 Guided Learning Hours (GLH).

Unit Ref#Unit TitleCreditGLHTQT
QC06176-1Introduction to Facility Management134
QC06176-2Basic Health and Safety in Facilities134
QC06176-3Effective Communication for Facility Staff134

Entry Requirements for the QualCert Level 1 Award in Facility Management:

To enroll in the QualCert Level 1 Award in Facility Management, following are requirement:

  • Minimum Age:
    Learners must be at least 16 years old at the time of enrolment.
  • Educational Background:
    No formal qualifications are required; however, a basic level of literacy and numeracy is recommended to support understanding of course materials.
  • Experience:
    No prior experience in facility management or related fields is necessary. This course is designed for beginners and new entrants to the sector.
  • Language Proficiency:
    Learners should have a good standard of written and spoken English to participate fully in training sessions, complete assessments and understand health and safety requirements. For non-native speakers, an English proficiency equivalent to CEFR Level B1 is recommended.

Learning Outcomes of QualCert Level 1 Award in Facility Management:

Introduction to Facility Management

  • Understand the role and scope of facility management within different organisations
  • Identify key responsibilities and tasks of facility management staff
  • Recognise the importance of planned maintenance and operational efficiency

Basic Health and Safety in Facilities

  • Demonstrate knowledge of common health and safety hazards in facility environments
  • Carry out basic risk assessments and apply safe working practices
  • Understand legal duties and employer responsibilities regarding workplace safety

Effective Communication for Facility Staff

  • Develop effective verbal and written communication skills for facility operations
  • Respond professionally to internal and external queries or concerns
  • Apply appropriate communication methods when working with colleagues, contractors and building users

The QualCert Level 1 Award in Facility Management is ideal for:

  • Individuals who are new to the facility management sector and wish to gain a recognised entry-level qualification
  • School and college leavers exploring careers in building services, property or workplace management
  • Junior staff or support workers looking to expand their skills and progress into facility management roles
  • Small business owners, caretakers or site supervisors responsible for basic facility operations
  • Anyone interested in developing a foundation for further study or higher-level qualifications in facility management