Professional Growth with QualCert Level 1 Award in Facilities Management
The QualCert Level 1 Award in Facilities Management introduces learners to the core principles and practices of facilities management. This course provides essential knowledge for maintaining and managing building services, ensuring workplace safety, and understanding the key responsibilities of a facilities manager. It is ideal for individuals starting a career in facilities management or those in support roles seeking to enhance their skills in maintaining safe and efficient work environments.
Learners will explore fundamental operational aspects, including compliance with health and safety regulations, routine maintenance, and effective resource management. The course highlights how efficient facilities management contributes to organizational productivity, sustainability, and workplace safety.
Participants gain practical insights into managing essential services, such as security, cleaning, and maintenance, while learning industry standards, legal obligations, and best practices. By completing this award, learners are equipped to support facility operations confidently and may progress to higher-level qualifications or entry-level roles in commercial, industrial, and public sectors.
Program Framework
The QualCert Level 1 Award in Facilities Management offers 3 Credits, requiring a Total Qualification Time (TQT) of 12 hours, including 9 Guided Learning Hours (GLH). This introductory course provides fundamental knowledge of facilities management, covering key responsibilities and best practices.
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC080022-1 | Introduction to Facilities Management | 1 | 3 | 4 |
| QC080022-2 | Health, Safety, and Risk Management in Facilities | 1 | 3 | 4 |
| QC080022-3 | Basic Maintenance and Asset Management | 1 | 3 | 4 |
Eligibility Criteria
To enroll in the QualCert Level 1 Award in Facilities Management, candidates must meet the following requirements:
- Educational Qualification-A minimum of a high school diploma or equivalent (such as a GED).
- Language Proficiency-Basic proficiency in English to understand course materials and complete assessments.
- Age Requirement-Candidates must be at least 18 years old at the time of enrollment.
- Work Experience-No prior experience in facilities management is required. However, an interest in building operations, maintenance, and workplace safety is recommended.
This qualification is ideal for individuals seeking to start a career in facilities management, as well as for those in entry-level roles who want to enhance their knowledge of workplace operations and compliance.
Proficiency Targets
Introduction to Facilities Management
- Understand the fundamental principles and scope of facilities management.
- Identify key responsibilities of facilities managers in various industries.
- Recognize the importance of efficient building operations and workplace management.
- Explain the role of facilities management in supporting business functions and sustainability.
Health, Safety, and Risk Management in Facilities
- Understand UK health and safety regulations applicable to facilities management.
- Identify common workplace hazards and implement basic risk management strategies.
- Apply fundamental health and safety procedures to ensure compliance and workplace safety.
- Recognize the importance of emergency preparedness and response planning.
Basic Maintenance and Asset Management
- Understand the principles of asset management and preventive maintenance.
- Identify key maintenance activities for building systems and infrastructure.
- Explain the importance of energy efficiency and sustainability in facilities management.
- Recognize the role of technology in modern facilities maintenance and asset tracking.
Ideal Participants
The QualCert Level 1 Award in Facilities Management is designed for individuals who are new to the field of facilities management and want to develop a foundational understanding of workplace operations, maintenance, and compliance. It is suitable for:
- Aspiring Facilities Management Professionals – Individuals looking to start a career in facilities management and gain essential knowledge of the industry.
- Entry-Level Employees – Those currently working in support roles within facilities management who want to enhance their skills and understanding of workplace maintenance and operations.
- Administrative and Office Support Staff – Professionals who oversee basic facility functions and wish to expand their knowledge of building safety, maintenance, and operational efficiency.
- Health and Safety Assistants – Individuals involved in workplace safety and compliance who need a broader understanding of facilities management principles.
- Small Business Owners and Managers – Entrepreneurs and business operators responsible for maintaining and managing their own facilities efficiently.
This course provides a solid foundation in facilities management, helping learners develop the skills needed to support day-to-day operations, workplace safety, and maintenance activities.
Assessment and Verification
Assessment Framework :
The qualification is assessed through a structured Multiple-Choice Question (MCQ)–based examination, designed to measure both theoretical understanding and practical application of knowledge. Key features of the assessment framework include:
- Evidence-Based Assessment:
MCQs are developed using industry-aligned standards to ensure the assessment reflects real-world competencies and current professional practices. - Structured Examination Format:
The exam consists of scenario-based and knowledge-based MCQs, requiring learners to demonstrate critical thinking and subject mastery. - Performance Threshold:
Learners must obtain a minimum score of 70% to successfully complete the qualification. This benchmark ensures that every certified learner meets QualCert’s required level of competence. - Assessment Integrity:
All assessments are conducted under controlled, secure conditions at approved training centres to maintain fairness, consistency, and integrity.
Quality Assurance & Verification :
QualCert applies a comprehensive, multi-layered quality assurance system to uphold international standards and ensure the reliability of all assessment outcomes.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assessment Review:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review learner evidence, scoring accuracy, and compliance with assessment criteria. - Standardisation Activities:
Regular standardisation meetings are conducted within centres to ensure consistent marking practices across all assessors. - Continuous Improvement:
IQAs provide feedback to Assessors to enhance assessment delivery, marking reliability, and learner support.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert External Quality Assurers review a sample of learner assessments to confirm accuracy, consistency, and compliance with QualCert and regulatory standards. - Centre Compliance Audits:
EQAs examine centre procedures, assessor qualifications, assessment environments, and record-keeping to ensure full adherence to quality assurance policies. - Quality and Standards Validation:
EQAs verify that assessment decisions are fair, valid, reliable, and aligned with national and international benchmarks. - Final Approval:
Once the EQA is satisfied that all quality standards have been met, the centre’s results are approved, and QualCert officially releases the certification to the learner.
QualCert delivers all qualifications exclusively through its global network of officially approved training centres.
For registration, guidance, or programme details, please contact your nearest approved training centre.