For many people starting their professional journey, administration is the backbone of almost every business sector. The QualCert Level 1 Award in Administration is designed to provide an excellent introduction to core administrative skills, offering learners a solid foundation for further development in office-based roles.
The Level 1 Award in Administration is ideal for those with little or no prior experience who wish to gain an understanding of basic office tasks and responsibilities. Whether you are a school leaver, a jobseeker looking to refresh your CV, or an employee seeking to upskill, this short and focused qualification can open doors to a wide range of entry-level positions.
This course covers essential topics to prepare learners for a real-world administrative environment. Typically delivered over two days, the qualification is made up of three study units, each worth one credit. Learners will spend around nine guided learning hours in total, ensuring they develop practical knowledge efficiently and effectively.
Completing this qualification can help learners secure junior administrative roles such as office assistant, clerical worker, receptionist, or data entry clerk. Many employers value staff who understand the fundamentals of good administration, seeing it as a sign of reliability and professionalism.
Starting your career with the QualCert Level 1 Award in Administration shows commitment to learning and growth. It is a practical, affordable, and recognised qualification that can help you take the first step towards a successful career in the administrative sector.
Course Contents of QualCert Level 1 Award in Administration:
The QualCert Level 1 Award in Administration, offers 3 Credits, requiring a Total Qualification Time (TQT) of 12 hours, including 9 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06149-1 | Introduction to Office Procedures | 1 | 3 | 4 |
| QC06149-2 | Basic Record Keeping and Filing | 1 | 3 | 4 |
| QC06149-3 | Effective Workplace Communication | 1 | 3 | 4 |
Entry Requirements for the QualCert Level 1 Award in Administration:
To enroll in the QualCert Level 1 Award in Administration, following are requirement:
- Minimum Age: 16 years old or above at the time of registration
- Educational Background: No formal qualifications are required; however, a basic level of general education (e.g. completion of secondary school) is recommended
- Experience: No prior work experience in administration is needed, making this course suitable for beginners and school leavers
- Language Proficiency: Learners should have basic English language skills sufficient to understand instructions, participate in discussions, and complete simple written tasks
Learning Outcomes of QualCert Level 1 Award in Administration:
Introduction to Office Procedures
- Understand the fundamental roles and responsibilities within an office environment
- Identify common office equipment and their correct use
- Demonstrate awareness of basic health, safety and security procedures in an office setting
Basic Record Keeping and Filing
- Understand the principles of maintaining accurate and up-to-date records
- Demonstrate how to organise, store and retrieve files efficiently
- Recognise the importance of confidentiality and data protection in handling information
Effective Workplace Communication
- Identify different methods of workplace communication and when to use them
- Demonstrate clear and professional verbal and written communication skills
- Show an understanding of how to follow instructions and work as part of a team
The QualCert Level 1 Award in Administration, is ideal for:
- School leavers looking to gain practical administrative knowledge
- Jobseekers who want to improve their employability for entry-level office roles
- Employees in junior positions who wish to formalise their skills with a recognised qualification
- Anyone considering a career change into administration or business support
- Individuals who want a stepping stone towards further study in administration, customer service or business management