QualCert ISO 9001:2026 QMS (Quality Management System) Foundation Course is an entry-level training program designed to introduce professionals, students, and organizational staff to the principles and practices of Quality Management Systems (QMS) based on the latest ISO 9001:2026 standard. This course provides a clear understanding of how organizations can establish structured processes, improve operational efficiency, enhance customer satisfaction, and ensure consistent quality in products and services.
The foundation course explains the core concepts of quality management, including the process approach, risk-based thinking, leadership involvement, customer focus, and continual improvement. Participants learn how ISO 9001 supports organizational performance, compliance, and global competitiveness while promoting a culture of quality and accountability.
Through practical examples and real-world applications, the course equips learners with the knowledge needed to understand QMS requirements, support implementation initiatives, and contribute effectively to internal quality practices. It is ideal for individuals seeking to begin a career in quality management, support ISO certification projects, or strengthen organizational quality awareness.
By completing the QualCert ISO 9001:2026 QMS Foundation Course, participants gain a strong foundation in internationally recognized quality standards and develop the confidence to support continuous improvement and excellence within any industry.
Program Framework
The QualCert ISO 9001:2026 QMS (Quality Management System) Foundation Course offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC17021-1 | Fundamentals of Quality Management Systems | 5 | 20 | 30 |
| QC17021-2 | Structure & Requirements of ISO 9001:2026 | 5 | 20 | 30 |
| QC17021-3 | Organizational Context & Leadership Commitment | 5 | 20 | 30 |
| QC17021-4 | Process Approach & Risk-Based Thinking | 5 | 20 | 30 |
| QC17021-5 | Digital QMS & AI-Supported Quality Practices | 5 | 20 | 30 |
| QC17021-6 | Customer Focus & Continual Improvement | 5 | 20 | 30 |
Eligibility Criteria
To ensure participants gain the maximum benefit from the ISO 9001:2026 QMS (Quality Management System) Foundation Course, it is important to meet certain foundational requirements. These criteria help learners engage fully with the course content and apply auditing skills effectively in professional settings.
- Minimum Age: 16 years old at the time of enrollment.
- Educational Background: A minimum of secondary school education (Matriculation, O-Level, or equivalent) is recommended. Basic literacy and numeracy skills are required.
- Language Proficiency: Good command of English (reading, writing, and communication).
These requirements ensure the course remains accessible while enabling learners to understand fundamental quality management concepts effectively.
Proficiency targets
By the end of this course, learners will be able to:
Fundamentals of Quality Management Systems
Learning Outcomes:
- Understand the purpose and benefits of a Quality Management System (QMS).
- Explain key quality management principles and terminology.
- Recognize the role of QMS in improving organizational performance.
- Identify the relationship between quality, customer satisfaction, and continual improvement.
Structure & Requirements of ISO 9001:2026
Learning Outcomes:
- Understand the structure and framework of the ISO 9001:2026 standard.
- Identify key clauses and mandatory requirements.
- Interpret documented information requirements and compliance obligations.
- Recognize how ISO 9001 aligns with other management system standards.
Organizational Context & Leadership Commitment
Learning Outcomes:
- Define organizational context and its influence on QMS effectiveness.
- Identify internal and external issues affecting quality objectives.
- Understand leadership roles in establishing quality policy and objectives.
- Recognize the importance of top management commitment and accountability.
Process Approach & Risk-Based Thinking
Learning Outcomes:
- Understand the process approach and its role in consistent service delivery.
- Identify inputs, outputs, interactions, and performance indicators of processes.
- Explain risk-based thinking and its integration into daily operations.
- Apply basic risk identification and mitigation strategies.
Digital QMS & AI-Supported Quality Practices
Learning Outcomes:
- Understand how digital tools enhance QMS efficiency and documentation control.
- Recognize the role of automation and AI in quality monitoring and analysis.
- Identify benefits of data-driven decision-making in quality management.
- Understand emerging trends in digital transformation of quality systems.
Customer Focus & Continual Improvement
Learning Outcomes:
- Understand the importance of meeting and exceeding customer expectations.
- Identify methods for measuring customer satisfaction and feedback.
- Explain continual improvement concepts including corrective actions and PDCA cycle.
- Recognize how improvement initiatives enhance organizational performance.
Ideal Participants
The QualCert ISO 9001:2026 QMS Foundation Course is designed for individuals and organizations seeking a clear understanding of quality management principles and ISO 9001 requirements. It is suitable for:
- Students and Fresh Graduates looking to build a foundation in quality management and enhance employability.
- Administrative and Office Staff who support documentation, compliance, and operational processes.
- Supervisors and Team Leaders responsible for maintaining quality and improving workflow efficiency.
- Quality Assurance & Quality Control Personnel seeking fundamental knowledge of ISO-based quality systems.
- Small Business Owners & Entrepreneurs aiming to improve service quality and customer satisfaction.
- Professionals Involved in ISO Implementation who want to understand QMS requirements and support certification efforts.
- Anyone Interested in Quality Management and continuous improvement practices across any industry.
This course is ideal for beginners and those seeking practical knowledge to support quality-focused work environments and organizational excellence.
Assessment and Verification
Assessment Framework :
This qualification consists of 6 mandatory assignments designed to assess the learner’s understanding and practical application of the required skills and knowledge. The key elements of the assessment framework include:
- Comprehensive Assignment Structure:
The assignments are designed to cover a range of topics within the qualification, ensuring that learners demonstrate their competence across all essential areas. - Pass Requirement:
Learners must successfully complete all 6 assignments to meet the requirements for certification. Each assignment must meet the specified criteria and demonstrate sufficient understanding and application of the subject matter. - Assessment Process:
Each assignment is reviewed and marked by a qualified assessor, with feedback provided to support learner development. - Final Completion Criteria:
The successful completion of all assignments is necessary for certification. Only learners who meet the required standards across all assignments will be awarded the qualification.
Quality Assurance & Verification:
QualCert applies a rigorous, multi-layered quality assurance system to ensure the reliability, consistency, and integrity of all assessments and results.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assignment Evaluation:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review the assignments to ensure they meet the assessment criteria and learning outcomes. - Standardisation:
Regular standardisation sessions are held to maintain consistency in assessment and marking practices across all centre staff. - Feedback & Support:
IQAs ensure that learners receive constructive feedback to aid their progress and improve future submissions.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert’s External Quality Assurers (EQAs) verify the completed assignments and assess the quality and fairness of the marking process. - Centre Audits:
EQAs audit the centre’s compliance with QualCert’s quality assurance standards, reviewing assessment practices, learner records, and overall delivery. - Final Certification:
After satisfying the EQA’s verification process, QualCert will officially issue the certification to the learner.
QualCert delivers all qualifications exclusively through its network of officially approved training centres.
For registration or further information, please contact your nearest approved training centre.