Level 2 Award in Quality Assurance & QC
The QualCert Level 2 Award in Quality Control (QC) is a practical qualification designed to develop essential knowledge and skills in quality control across a range of industries. The course introduces key principles of quality assurance, inspection methods, and quality standards, providing learners with a strong foundation to support consistent production and service quality.
This qualification focuses on building an understanding of quality control mechanisms that are vital to organisational success. Learners explore the basics of quality management systems and learn how to identify defects, prevent errors, and support quality improvement throughout manufacturing or service processes. The programme equips individuals with the ability to contribute effectively to workplace quality objectives.
Completing the QualCert Level 2 Award in Quality Control enhances employability by developing in-demand inspection and quality evaluation skills. It also provides a clear progression route to higher-level qualifications in quality control or quality management, supporting career advancement into supervisory and assurance-focused roles across multiple sectors.
Program Framework
This QualCert Level 2 Award in Quality Control (QC) course offers 4 Credits, requiring a Total Qualification Time (TQT) of 16 hours, including 12 Guided Learning Hours (GLH). It is designed for efficient and focused skill development in Quality Control (QC).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC01004 – 1 | Advanced Inspection Techniques | 1 | 3 | 4 |
| QC01004 – 2 | Quality Control in Concrete Construction | 1 | 3 | 4 |
| QC01004 – 3 | Material Testing and Certification | 1 | 3 | 4 |
| QC01004 – 4 | Site Safety and Quality Coordination | 1 | 3 | 4 |
Eligibility Criteria
To ensure that candidates can effectively engage with and benefit from the Level 2 Award in Quality Control (QC) course, we have established the following entry requirements:
- Minimum Age: Applicants must be at least 16 years old to enrol in this training program.
- Educational Background: A secondary school qualification or equivalent is recommended. Learners with academic or vocational backgrounds in manufacturing, engineering, business studies, science, logistics, health & safety, or related disciplines will benefit from this course.
- Experience: No formal experience in quality control or quality assurance is required. This qualification is ideal for beginners and entry-level learners. However, basic awareness of production processes, inspection activities, or workplace quality practices is advantageous but not essential.
- Language Proficiency: Strong command of English in reading, writing, and speaking is essential to understand ISO standards and technical documentation.
Core Achievements
Upon completion of the Level 2 Award in Quality Control, participants will:
Advanced Inspection Techniques
- Learn how to utilize advanced inspection tools and technologies to assess product and service quality in a short timeframe.
- Gain practical experience in applying precise measurement techniques to detect defects and ensure quality standards are met.
- Understand how to conduct visual, dimensional, and non-destructive testing (NDT) within the scope of a short training period.
- Develop a foundation for performing in-depth inspections with an emphasis on accuracy and efficiency.
Quality Control in Concrete Construction
- Grasp the essential quality control principles specific to concrete construction processes over the course of two days.
- Understand methods for assessing concrete quality during mixing, pouring, and curing phases.
- Gain hands-on experience in identifying common concrete issues such as strength inconsistency and improper curing.
- Learn how to perform basic concrete tests and recognize the key factors that affect concrete quality on-site.
Material Testing and Certification
- Acquire the core skills required for performing material tests essential for quality assurance in various sectors.
- Understand the key steps in conducting material tests and interpreting the results quickly and effectively.
- Learn to perform basic certification procedures for materials, ensuring they meet required industry standards.
- Develop a working knowledge of the types of materials typically tested and their certification requirements within a short course framework.
Site Safety and Quality Coordination
- Understand the critical relationship between site safety and quality control, ensuring participants are equipped to manage both effectively within two days.
- Gain knowledge of key safety protocols, identifying risks that could impact both safety and quality on the worksite.
- Learn how to integrate safety measures directly into quality control procedures to mitigate potential issues.
- Understand how to communicate safety guidelines efficiently to ensure compliance and uphold quality standards across the site.
The QualCert Level 2 Award in Quality Control (QC) is designed for individuals who want to gain a practical understanding of quality control principles and develop essential skills used across a wide range of industries. This qualification is ideal for those seeking an entry-level pathway into quality-focused roles or aiming to strengthen their workplace knowledge of quality standards and inspection practices.
This course is ideal for:
• Individuals starting a career in quality control or quality assurance
• Entry-level employees in manufacturing, production, or service environments
• Quality assistants, inspectors, or technicians seeking foundational certification
• Workers involved in inspection, testing, or monitoring of products and processes
• Team members responsible for maintaining quality standards and compliance
• Individuals transitioning into quality-related roles from operations or technical fields
• Learners planning to progress to higher-level quality control or quality management qualifications
The QualCert Level 2 Award in Quality Control (QC) is an excellent choice for anyone looking to build essential quality control skills, enhance employability, and support continuous quality improvement within their organisation.
Assessment and Verification
Assessment Framework :
The qualification is assessed through a structured Multiple-Choice Question (MCQ)–based examination, designed to measure both theoretical understanding and practical application of knowledge. Key features of the assessment framework include:
- Evidence-Based Assessment:
MCQs are developed using industry-aligned standards to ensure the assessment reflects real-world competencies and current professional practices. - Structured Examination Format:
The exam consists of scenario-based and knowledge-based MCQs, requiring learners to demonstrate critical thinking and subject mastery. - Performance Threshold:
Learners must obtain a minimum score of 70% to successfully complete the qualification. This benchmark ensures that every certified learner meets QualCert’s required level of competence. - Assessment Integrity:
All assessments are conducted under controlled, secure conditions at approved training centres to maintain fairness, consistency, and integrity.
Quality Assurance & Verification :
QualCert applies a comprehensive, multi-layered quality assurance system to uphold international standards and ensure the reliability of all assessment outcomes.
1. Internal Quality Assurance (IQA)
Conducted by the approved training centre:
- Assessment Review:
Centre-approved Assessors and Internal Quality Assurers (IQAs) review learner evidence, scoring accuracy, and compliance with assessment criteria. - Standardisation Activities:
Regular standardisation meetings are conducted within centres to ensure consistent marking practices across all assessors. - Continuous Improvement:
IQAs provide feedback to Assessors to enhance assessment delivery, marking reliability, and learner support.
2. External Quality Assurance (EQA)
Conducted by QualCert:
- Independent Verification:
QualCert External Quality Assurers review a sample of learner assessments to confirm accuracy, consistency, and compliance with QualCert and regulatory standards. - Centre Compliance Audits:
EQAs examine centre procedures, assessor qualifications, assessment environments, and record-keeping to ensure full adherence to quality assurance policies. - Quality and Standards Validation:
EQAs verify that assessment decisions are fair, valid, reliable, and aligned with national and international benchmarks. - Final Approval:
Once the EQA is satisfied that all quality standards have been met, the centre’s results are approved, and QualCert officially releases the certification to the learner.
QualCert delivers all qualifications exclusively through its global network of officially approved training centres.
For registration, guidance, or programme details, please contact your nearest approved training centre.