The QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management equips healthcare professionals with the knowledge and skills needed to lead and manage digital health services in this evolving landscape.
Telehealth refers to the use of digital communication technologies to provide healthcare services remotely. This can include virtual consultations, remote monitoring, digital diagnostics, and patient education. Remote healthcare management focuses on overseeing the delivery, quality, and integration of these services within broader healthcare systems.
As healthcare providers increasingly adopt telehealth, there is a growing demand for specialists who can navigate the technological, clinical, and regulatory challenges involved. This diploma addresses those needs by combining healthcare management principles with digital health expertise.
This Level 6 diploma is a UK-recognised qualification equivalent to the final year of an undergraduate degree. It provides an advanced understanding of telehealth technologies, service design, patient engagement, and governance frameworks.
Learners will explore topics such as digital health strategy, remote patient monitoring, health data security, and regulatory compliance. The programme emphasises practical skills in managing telehealth projects, leading multidisciplinary teams, and ensuring service quality and patient safety.
The diploma is often delivered through blended or fully online learning, enabling working professionals to study flexibly while applying new skills directly to their roles. This flexibility supports continuous professional development without disrupting career commitments.
As telehealth becomes an integral part of modern healthcare systems, the need for skilled managers who understand both healthcare and digital innovation grows ever more critical. The QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management prepares professionals to meet this demand with confidence and expertise.
Course Contents of QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management:
The QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management consists of a structured set of study units designed to provide learners with in-depth and comprehensive knowledge. The qualification includes a total of 1200 Total Qualification Time (TQT), 600 Guided Learning Hours (GLH), and awards 120 credits.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC28078- 1 | Principles of Telehealth and Remote Healthcare | 20 | 100 | 200 |
| QC28078-2 | Digital Technologies and Infrastructure in Telehealth | 20 | 100 | 200 |
| QC28078-3 | Telehealth Service Design and Patient Engagement | 20 | 100 | 200 |
| QC28078-4 | Data Security, Privacy, and Compliance in Remote Healthcare | 20 | 100 | 200 |
| QC28078-5 | Project and Change Management in Telehealth Implementation | 20 | 100 | 200 |
| QC28078-6 | Evaluation, Quality Assurance, and Continuous Improvement in Telehealth | 20 | 100 | 200 |
Entry requirements for the QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management:
Minimum Age
- Applicants must be at least 19 years old at the time of enrolment.
Educational Background
Applicants should have one or more of the following qualifications:
- A Level 5 qualification or equivalent in healthcare, health management, digital health, or a related field
- A Higher National Diploma (HND), foundation degree, or equivalent qualification
- A bachelor’s degree or internationally recognised equivalent in healthcare, management, IT, or related disciplines
- Relevant qualifications from international education systems will be considered on a case-by-case basis
Work Experience
- Preferably 1–2 years’ experience working in healthcare settings, digital health, health IT, or project management
- Candidates with substantial relevant work experience but without formal qualifications may be considered through Recognition of Prior Learning (RPL) processes
Language Proficiency
Applicants whose first language is not English must demonstrate proficiency by meeting one of the following:
- IELTS Academic: Minimum overall score of 6.0, with no band below 5.5
- TOEFL iBT: Minimum score of 79
- Pearson PTE Academic: Minimum score of 50
- Cambridge English Qualifications: B2 First (FCE) or higher
- Alternatively, proof of prior study or work experience in an English-speaking environment may be accepted
Learning outcomes for the QualCert Level 6 Diploma in Telehealth and Remote Healthcare Management:
Principles of Telehealth and Remote Healthcare
- Understand the fundamentals of telehealth and remote care delivery
- Explore models of telehealth across different healthcare settings
- Analyse benefits, challenges, and ethical considerations of remote healthcare
- Examine the impact of telehealth on healthcare accessibility and outcomes
- Review relevant healthcare policies and regulatory frameworks
Digital Technologies and Infrastructure in Telehealth
- Study digital tools and platforms used in telehealth services
- Understand network infrastructure requirements and interoperability standards
- Explore the role of mobile health (mHealth), wearable devices, and remote monitoring
- Assess technology adoption challenges in diverse patient populations
- Examine integration of telehealth with electronic health records (EHR) systems
Telehealth Service Design and Patient Engagement
- Develop patient-centred telehealth service models
- Design workflows that support virtual consultations and remote care
- Implement strategies to improve patient engagement and digital literacy
- Address health inequalities and ensure inclusivity in service delivery
- Use feedback mechanisms to enhance service user experience
Data Security, Privacy, and Compliance in Remote Healthcare
- Identify key legal and ethical requirements for data protection in healthcare
- Implement cybersecurity measures specific to telehealth environments
- Understand GDPR and other international data privacy regulations
- Develop policies for patient consent and confidentiality in digital care
- Manage risks related to data breaches and technology failures
Project and Change Management in Telehealth Implementation
- Apply project management methodologies to telehealth rollouts
- Plan, resource, and monitor telehealth projects effectively
- Lead organisational change and stakeholder engagement during digital transformation
- Manage multidisciplinary teams involved in telehealth services
- Address barriers to change and foster a culture of innovation
Evaluation, Quality Assurance, and Continuous Improvement in Telehealth
- Design frameworks to evaluate telehealth service effectiveness
- Use quantitative and qualitative data to monitor outcomes and performance
- Apply quality assurance standards and best practices in remote healthcare
- Identify opportunities for continuous improvement and innovation
- Report findings to stakeholders and inform strategic decision-making
The Level 6 Diploma in Telehealth and Remote Healthcare Management is designed for healthcare and digital health professionals who want to lead, manage, and innovate in the delivery of remote healthcare services. This course is suitable for:
- Healthcare managers and administrators responsible for telehealth programmes
- Clinical professionals integrating remote consultations and monitoring into patient care
- Health IT specialists and digital health practitioners involved in implementing telehealth technologies
- Project managers overseeing telehealth service development and rollouts
- Public health workers focused on expanding access through digital health solutions
- Graduates in healthcare, health management, or digital technologies seeking advanced knowledge in telehealth management
- Consultants and policy advisors working on digital health transformation initiatives
This qualification is ideal for those committed to advancing healthcare accessibility, quality, and efficiency through effective management of telehealth services.