The QualCert Level 6 Diploma in Healthcare Administration offers professionals the opportunity to develop advanced skills and knowledge essential for managing healthcare services efficiently and compassionately. This qualification is tailored for those aspiring to take on leadership roles in healthcare organisations, ensuring operational excellence and quality patient care.
Healthcare administration involves coordinating complex systems that include patient services, staff management, regulatory compliance, and financial operations. This diploma equips learners with a comprehensive understanding of these areas, enabling them to streamline processes, improve service delivery, and enhance organisational performance.
Designed to align with the UK Regulated Qualifications Framework (RQF) Level 6 standards, the programme ensures that graduates possess a professional level of expertise suitable for supervisory and managerial roles within healthcare settings.
The QualCert Level 6 Diploma in Healthcare Administration offers a robust pathway to career advancement in the healthcare sector. By combining practical skills with strategic understanding, it prepares professionals to meet the demands of modern healthcare administration with confidence and competence.
Course Contents of QualCert Level 6 Diploma in Healthcare Administration:
The QualCert Level 6 Diploma in Healthcare Administration consists of a structured set of study units designed to provide learners with in-depth and comprehensive knowledge. The qualification includes a total of 1200 Total Qualification Time (TQT), 600 Guided Learning Hours (GLH), and awards 120 credits.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC28060- 1 | Healthcare Systems and Organisational Structures | 20 | 100 | 200 |
| QC28060-2 | Leadership and Team Management in Healthcare | 20 | 100 | 200 |
| QC28060-3 | Financial Management and Budgeting in Healthcare | 20 | 100 | 200 |
| QC28060-4 | Legal and Ethical Issues in Healthcare Administration | 20 | 100 | 200 |
| QC28060-5 | Patient Communication and Customer Service | 20 | 100 | 200 |
| QC28060-6 | Quality Assurance and Risk Management | 20 | 100 | 200 |
Entry Requirements for the QualCert Level 6 Diploma in Healthcare Administration:
Minimum Age
- Applicants must be at least 19 years old at the time of enrolment.
Educational Background
- A recognised Level 5 qualification (such as a Higher National Diploma or Foundation Degree) in healthcare, management, or a related discipline is preferred.
- Applicants with a relevant Level 4 qualification plus substantial work experience may also be considered.
- Mature applicants without formal qualifications but with significant healthcare administration experience can be assessed through Recognition of Prior Learning (RPL).
Professional Experience
- Ideally, candidates should have a minimum of 1-2 years’ experience in healthcare or administrative roles within healthcare environments.
- Experience in healthcare support services, patient administration, or managerial assistance is advantageous.
Language Proficiency
- For non-native English speakers, proof of English language proficiency is required, such as:
- IELTS overall score of 6.0 or above, with no band below 5.5
- TOEFL iBT score of 72 or above
- Cambridge English qualifications equivalent to Level B2 or above
- Previous academic study in English may be accepted subject to approval.
Learning Outcomes:QualCert Level 6 Diploma in Healthcare Administration:
Healthcare Systems and Organisational Structures
- Examine different healthcare systems locally and internationally
- Analyse organisational structures and their impact on healthcare delivery
- Understand governance and regulatory frameworks affecting healthcare organisations
- Explore strategies to optimise operational efficiency within healthcare settings
Leadership and Team Management in Healthcare
- Develop leadership skills relevant to healthcare environments
- Manage teams effectively to enhance productivity and morale
- Address conflict resolution and staff motivation techniques
- Implement change management principles in healthcare settings
Financial Management and Budgeting in Healthcare
- Understand budgeting processes and financial planning in healthcare organisations
- Analyse financial statements and resource allocation
- Apply cost control measures without compromising patient care quality
- Explore funding models and financial sustainability
Legal and Ethical Issues in Healthcare Administration
- Explore key legal frameworks and ethical considerations in healthcare
- Understand patient rights, confidentiality, and data protection
- Address compliance with healthcare laws and regulations
- Analyse case studies involving legal and ethical dilemmas
Patient Communication and Customer Service
- Develop effective communication strategies for patient engagement
- Enhance customer service skills tailored to healthcare environments
- Address diversity, cultural sensitivity, and accessibility in communication
- Manage complaints and feedback to improve service quality
Quality Assurance and Risk Management
- Understand quality standards and accreditation in healthcare
- Implement risk assessment and mitigation strategies
- Monitor clinical and non-clinical risks
- Develop continuous quality improvement plans
- Healthcare professionals seeking to advance their careers into administrative or managerial roles within healthcare settings
- Individuals new to healthcare administration who want to build a solid foundation of knowledge and skills for effective management
- Managers and supervisors from related sectors aiming to specialise in healthcare administration
- Graduates from health sciences, business, or social care disciplines aspiring to work in healthcare management
- Support staff and coordinators looking to enhance their understanding of healthcare operations and leadership
- Professionals aiming to develop leadership, financial, and organisational skills specific to healthcare environments
- Those committed to improving healthcare service delivery through efficient administration and quality management
This course is ideal for anyone looking to make a meaningful impact in healthcare by combining practical administration expertise with strategic management principles.