The modern workforce is evolving rapidly, and the demand for effective learning and development (L&D) professionals has never been higher. The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development Practitioner offers a comprehensive foundation for individuals looking to build a successful career in training and development.
This nationally recognised qualification is designed to meet UK professional standards and provides learners with the practical knowledge and skills required to support and deliver high-quality learning experiences in the workplace. Whether you are new to the L&D field or already in a junior role, this diploma offers a clear pathway to progress in the profession.
Throughout the course, learners will explore a variety of key areas, including identifying training needs, supporting the design and delivery of learning programmes, evaluating outcomes, and using technology to enhance learning. The qualification also covers essential communication, planning, and administrative skills that support effective learning interventions.
This qualification is ideal for learning and development assistants, training administrators, junior HR staff with L&D responsibilities, or individuals transitioning into the field of workplace learning. It also serves as a strong foundation for further study at higher levels or for professional membership with HR or L&D organisations.
Learners completing this programme will be equipped to support the full learning cycle and contribute to building a culture of continuous improvement within their organisation. They will be capable of aligning learning initiatives with business goals and enhancing workforce capability.
Course Contents of QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner:
The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC22002-1 | Understanding the Role of Learning and Development in Organisations | 10 | 35 | 50 |
| QC22002-2 | Identifying Learning Needs and Supporting Learning Design | 10 | 35 | 50 |
| QC22002-3 | Delivering Effective Learning Interventions | 10 | 35 | 50 |
| QC22002-4 | Evaluating Learning and Development Activities | 10 | 35 | 50 |
| QC22002-5 | Using Technology to Support Learning | 10 | 35 | 50 |
| QC22002-6 | Communication and Relationship Management in L&D | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner:
To enroll in the QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner, following are requirement:
Minimum Age:
- Learners must be at least 16 years old at the time of enrolment.
Educational Background:
- A general education equivalent to GCSE level (or international equivalent) is recommended.
- No formal qualifications are required, making this course accessible to those new to the field.
Experience:
- No prior experience in Learning and Development is necessary.
- The course is suitable for those already in a support role or seeking to enter the L&D sector.
Language Proficiency:
- Learners must have a good standard of English, both written and spoken, to engage with course materials and complete assessments.
- For non-native English speakers, a CEFR level of B1 or an IELTS score of 5.5 is recommended.
These requirements ensure learners have the foundational skills to succeed while keeping the course open to a wide range of participants.
Learning Outcomes of QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner:
Understanding the Role of Learning and Development in Organisations
- Describe the purpose and strategic value of learning and development within different types of organisations
- Explain how L&D supports organisational objectives and workforce development
- Identify the responsibilities and behaviours expected of L&D practitioners
- Recognise the impact of organisational culture on learning initiatives
- Understand relevant legislation and ethical considerations in L&D practice
Identifying Learning Needs and Supporting Learning Design
- Explain the process of identifying learning needs at individual, team, and organisational levels
- Support the collection and analysis of data to inform learning requirements
- Contribute to the design of structured learning solutions that meet identified needs
- Understand how learning objectives align with business goals
- Assist in planning and developing resources for learning programmes
Delivering Effective Learning Interventions
- Prepare for the delivery of learning sessions in a structured and inclusive way
- Apply facilitation and delivery techniques to engage diverse learners
- Support a safe and positive learning environment
- Adjust delivery methods based on learner feedback and engagement
- Reflect on own delivery to improve future performance
Evaluating Learning and Development Activities
- Understand the purpose of evaluating learning interventions
- Apply basic methods to gather learner feedback and performance data
- Support the assessment of learning effectiveness and business impact
- Identify areas for improvement in future L&D activities
- Contribute to reporting on learning outcomes to stakeholders
Using Technology to Support Learning
- Identify digital tools and platforms used to deliver and support learning
- Assist in the development and implementation of online learning materials
- Understand how technology can enhance accessibility and learner engagement
- Support the administration of learning through learning management systems (LMS)
- Apply best practices for digital learning delivery and support
Communication and Relationship Management in L&D
- Use effective communication techniques to interact with stakeholders and learners
- Build professional relationships that support learning outcomes
- Collaborate with colleagues and subject matter experts during learning projects
- Handle feedback and conflict constructively within a learning environment
- Demonstrate ethical and professional behaviour in L&D interactions
The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development Practitioner is designed for individuals who are starting or developing a career in workplace learning and development. This course is ideal for:
- Aspiring learning and development practitioners who want a recognised foundation-level qualification
- Individuals working in HR, training administration, or support roles who wish to transition into an L&D role
- School leavers or career changers with an interest in workplace education, training, and development
- Professionals looking to enhance their skills in facilitating learning and supporting employee development
- Organisations aiming to upskill junior staff involved in delivering or coordinating internal training
This course is particularly suited to those who want to gain a practical understanding of how learning and development supports organisational growth and employee performance. It also provides a solid platform for further study or progression into more senior L&D or HR roles.