Today’s organisations face constant pressure to evolve, whether driven by new technology, shifting markets or changing customer expectations. To succeed, they need people who can lead change with confidence, skill and a clear understanding of what makes change succeed. The QualCert Level 3 Diploma in Change Management is designed to give learners the advanced knowledge and practical tools they need to plan, lead and deliver complex change projects across different sectors.
The Level 3 Diploma in Change Management builds on the foundations set at Levels 1 and 2, providing a more in-depth study of strategic and operational aspects of change. It is the ideal qualification for supervisors, team leaders, project managers and middle managers who want to take their change management skills to the next level and help shape how their organisation responds to future challenges.
This comprehensive diploma covers advanced topics such as developing organisational change strategies, designing and managing larger change projects, leading and influencing teams, dealing with resistance and building support, and ensuring that legal and ethical responsibilities are met throughout the change process. Learners will also gain practical experience in analysing the impact of change and using data to measure results and drive continuous improvement.
The QualCert Level 3 Diploma in Change Management typically runs over several days and is delivered through a combination of workshops, scenario-based tasks and real-life case studies. This hands-on approach ensures that learners can directly apply what they learn to real workplace situations, strengthening their ability to lead teams through complex change initiatives with clarity and confidence.
Completing this diploma demonstrates a strong commitment to professional development and shows employers that the learner has the advanced skills needed to manage change in a structured, practical and people-focused way. It is a highly respected qualification that can open up opportunities for promotion, new responsibilities and future study in leadership, project management or organisational development.
Course Contents of QualCert Level 3 Diploma in Change Management:
The QualCert Level 3 Diploma in Change Management, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06175-1 | Strategic Change Management | 10 | 35 | 50 |
| QC06175-2 | Leading and Motivating Change Agents | 10 | 35 | 50 |
| QC06175-3 | Organisational Culture and Change Alignment | 10 | 35 | 50 |
| QC06175-4 | Change Programme Risk Management | 10 | 35 | 50 |
| QC06175-5 | Performance Metrics and KPIs for Change | 10 | 35 | 50 |
| QC06175-6 | Sustaining Long-Term Change Benefits | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in Change Management:
To enroll in the QualCert Level 3 Diploma in Change Management, following are requirement:
- Minimum Age: Learners must be at least 18 years old at the time of enrolment.
- Educational Background: There are no strict academic requirements, but it is strongly recommended that learners have completed a Level 2 Diploma, Certificate or Award in Change Management or a similar qualification in management or leadership.
- Experience: Learners should have practical experience in a supervisory, team leader or junior management role, ideally with some involvement in planning or delivering change projects.
- Language Proficiency: Learners should have a good standard of spoken and written English to participate in discussions, understand course materials and complete assignments confidently.
Learning Outcomes of QualCert Level 3 Diploma in Change Management:
Strategic Change Management
- Analyse how to align change initiatives with organisational vision and long-term goals
- Evaluate different strategic approaches to managing complex change programmes
- Develop plans to implement strategic change effectively across departments
Leading and Motivating Change Agents
- Identify the key roles and responsibilities of change agents within an organisation
- Apply leadership techniques to motivate, support and guide change agents
- Develop strategies to build commitment and maintain morale during change
Organisational Culture and Change Alignment
- Assess how organisational culture impacts the success of change initiatives
- Identify methods to align cultural values and behaviours with planned changes
- Develop practical actions to influence and shift culture positively
Change Programme Risk Management
- Identify risks that could affect the success of complex change programmes
- Apply structured risk assessment methods to plan for and mitigate potential issues
- Develop contingency plans to address risks and maintain project momentum
Performance Metrics and KPIs for Change
- Design relevant performance metrics and key performance indicators (KPIs) for change projects
- Analyse data to measure progress against change objectives
- Use performance information to make informed decisions and improvements
Sustaining Long-Term Change Benefits
- Explain strategies for embedding change to prevent regression to old practices
- Develop action plans to support continuous improvement and long-term success
- Evaluate how to maintain stakeholder engagement and commitment over time
The QualCert Level 3 Diploma in Change Management, is ideal for:
- Supervisors, team leaders and middle managers who plan and deliver change initiatives within their teams or departments
- Project managers and coordinators who are responsible for overseeing multiple or large-scale change projects
- Professionals working in HR, organisational development or business transformation roles
- Individuals who have completed a Level 2 Diploma, Certificate or Award in Change Management and wish to progress to a higher level
- Organisations that want to develop their managers’ capability to lead strategic change and drive long-term improvement