The hospitality and tourism industry continues to evolve, demanding a workforce with strong leadership, strategic thinking, and a clear understanding of global standards. For individuals aspiring to take on more advanced roles, the QualCert Level 3 Certificate in Hospitality and Tourism Management offers a professional and comprehensive pathway.
The QualCert Level 3 Certificate in Hospitality and Tourism Management is designed for individuals who already possess foundational knowledge or experience in hospitality and tourism. It offers advanced content that focuses on strategic, operational, and managerial topics relevant to today’s hospitality landscape.
The course includes five core units, totalling 20 credits, with 70 guided learning hours and 100 total qualification time. This structure allows learners to study in a flexible format while gaining deep insights into sector-specific challenges and solutions.
The QualCert Level 3 Certificate in Hospitality and Tourism Management is an ideal qualification for those ready to take the next step in their career journey. With a curriculum that blends strategy, service excellence, and sustainability, this course is a strong investment in your professional future.
Whether you are seeking advancement, entering a new role, or preparing for future academic studies, this certificate equips you with the skills and confidence to succeed in one of the world’s most dynamic industries.
Course Contents of QualCert Level 3 Certificate in Human Resource Management :
The QualCert Level 3 Certificate in Human Resource Management , offers 20 Credits, requiring a Total Qualification Time (TQT) of 100 hours, including 70 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06199-1 | Strategic Hospitality Management & Revenue Growth | 4 | 14 | 20 |
| QC06199-2 | Tour Package Design & Tour Operations Management | 4 | 14 | 20 |
| QC06199-3 | Digital Marketing & Branding for Tourism Businesses | 4 | 14 | 20 |
| QC06199-4 | Events, Meetings & Conference Services Management | 4 | 14 | 20 |
| QC06199-5 | Sustainable Tourism Strategies & Environmental Impact | 4 | 14 | 20 |
Entry Requirements for the QualCert Level 3 Certificate in Human Resource Management :
To enroll in the QualCert Level 3 Certificate in Human Resource Management , following are requirement:
- Minimum Age:
- Learners must be at least 18 years old at the time of enrolment.
- Educational Background:
- A Level 2 qualification in hospitality, tourism, or a related field is recommended. Alternatively, learners with equivalent knowledge or workplace experience may also be considered.
- Experience:
- While not mandatory, prior experience in the hospitality or tourism industry is advantageous, particularly in customer-facing or operations roles.
- Language Proficiency:
- Learners should have a good command of English to follow the course content and complete assessments.
- For non-native English speakers, a minimum of CEFR Level B2 or equivalent (such as IELTS 5.5) is recommended.
Learning Outcomes of QualCert Level 3 Certificate in Hospitality and Tourism Management :
Strategic Hospitality Management & Revenue Growth
- Formulate business goals for hospitality operations.
- Analyze revenue reports and implement pricing strategies.
- Optimize operations for profitability.
Tour Package Design & Tour Operations Management
- Design complex tour packages with multiple components.
- Manage supplier relationships and service delivery.
- Evaluate tour performance and customer satisfaction.
Digital Marketing & Branding for Tourism Businesses
- Develop tourism-focused digital marketing strategies.
- Analyze customer behavior and engagement metrics.
- Strengthen brand identity and market positioning.
Events, Meetings & Conference Services Management
- Plan and coordinate business events and conferences.
- Understand event budgeting and logistics.
- Manage client expectations and post-event evaluation.
Sustainable Tourism Strategies & Environmental Impact
- Evaluate sustainability strategies in destination planning.
- Apply responsible tourism practices in operations.
- Analyze tourism’s environmental footprint and mitigation tactics.
The QualCert Level 3 Certificate in Human Resource Management , is ideal for:
- Individuals aged 18 and above aiming to progress into supervisory or junior management roles in hospitality and tourism
- Professionals with a Level 2 qualification seeking to deepen their industry knowledge and leadership capabilities
- Frontline staff looking to transition into roles with greater responsibility and strategic involvement
- Career changers entering the hospitality or tourism industry with prior transferable skills
- Entrepreneurs or small business owners aiming to enhance the operational effectiveness of their services
- Learners preparing for higher-level qualifications such as diplomas or degrees in hospitality, tourism, or business
- Those interested in sustainable tourism, event planning, or digital hospitality marketing