Managing change successfully is essential for any organisation that wants to grow and stay ahead in a constantly evolving business environment. The QualCert Level 2 Diploma in Change Management is designed to help individuals build on their basic understanding of change management and develop the practical skills needed to plan, support and deliver effective change in the workplace.
The Level 2 Diploma in Change Management goes further than an award or certificate by covering a broader range of topics in greater depth. It is ideal for team leaders, supervisors, junior managers and staff who already have some experience of supporting change and want to strengthen their ability to manage it confidently. This qualification is also a natural progression for those who have completed a Level 1 Diploma and wish to expand their knowledge and skills.
Delivered over several days, the QualCert Level 2 Diploma in Change Management combines classroom-based learning with real-life scenarios and interactive activities. This ensures that participants can apply their learning directly to their own workplace, helping them develop the confidence to handle a range of change challenges effectively.
Completing the Level 2 Diploma shows employers that the learner is committed to their professional development and ready to take on more responsibility when it comes to managing change. It is a valuable addition to any CV and can open the door to more senior roles in project teams, management or organisational development.
There are no strict academic entry requirements for this diploma, but learners should have a good understanding of English and some experience working in a team or supporting change projects. The course is suitable for individuals from any sector who want to gain practical, relevant skills that can be applied straight away.
If you are ready to build your confidence, strengthen your change management skills and support your organisation’s success, the QualCert Level 2 Diploma in Change Management is an excellent next step.
Course Contents of QualCert Level 2 Diploma in Change Management:
The QualCert Level 2 Diploma in Change Management, offers 42 Credits, requiring a Total Qualification Time (TQT) of 210 hours, including 150 Guided Learning Hours (GLH).
Unit Ref# | Unit Title | Credit | GLH | TQT |
QC06174-1 | Organisational Change Strategies | 7 | 25 | 35 |
QC06174-2 | Designing and Managing Change Projects | 7 | 25 | 35 |
QC06174-3 | Managing Resistance and Building Buy-In | 7 | 25 | 35 |
QC06174-4 | Training and Development for Change | 7 | 25 | 35 |
QC06174-5 | Legal and Ethical Aspects of Change | 7 | 25 | 35 |
QC06174-6 | Measuring and Analysing Change Effectiveness | 7 | 25 | 35 |
Entry Requirements for the QualCert Level 2 Diploma in Change Management:
To enroll in the QualCert Level 2 Diploma in Change Management, following are requirement:
- Minimum Age: Learners must be at least 16 years old at the time of enrolment.
- Educational Background: No formal academic qualifications are required. However, it is recommended that learners have completed a Level 1 Diploma, Certificate or Award in Change Management or an equivalent introductory qualification.
- Experience: Some practical workplace experience is recommended, such as working in a team, supporting change tasks or holding a junior supervisory or team leader role.
- Language Proficiency: Learners should have a good standard of spoken and written English to engage fully with the course, participate in discussions and complete assignments successfully.
Learning Outcomes of QualCert Level 2 Diploma in Change Management:
Organisational Change Strategies
- Explain different strategic approaches to managing change in organisations
- Identify how to align change strategies with organisational objectives
- Apply basic techniques to develop effective change strategies
Designing and Managing Change Projects
- Plan the stages of a change project from design to implementation
- Identify roles, responsibilities and resources needed for successful delivery
- Use simple project management tools to coordinate tasks and monitor progress
Managing Resistance and Building Buy-In
- Recognise common causes of resistance to change in the workplace
- Develop techniques to address concerns and overcome objections
- Apply methods to build trust and encourage commitment from stakeholders
Training and Development for Change
- Explain the role of training in supporting successful change
- Identify training needs linked to new processes and systems
- Plan basic training activities to help staff adapt to change
Legal and Ethical Aspects of Change
- Describe key legal considerations that may affect change projects
- Recognise ethical responsibilities when planning and delivering change
- Apply basic principles to ensure change activities are fair and compliant
Measuring and Analysing Change Effectiveness
- Identify indicators to measure the success of change initiatives
- Use simple tools to collect and analyse data related to change outcomes
- Develop basic reports to evaluate results and recommend improvements
The QualCert Level 2 Diploma in Change Management, is ideal for:
- Team leaders, supervisors and junior managers who are responsible for helping teams through change projects
- Employees who have completed a Level 1 Diploma, Certificate or Award in Change Management and wish to progress further
- Staff involved in project teams or organisational development roles where change is part of their daily responsibilities
- Individuals who want to strengthen their CV with a recognised qualification to prepare for more senior positions
- Organisations looking to develop employees’ abilities to handle change more effectively and contribute to business improvement