Facility management is an essential function in every industry, ensuring that workplaces and buildings run smoothly, safely and efficiently. For individuals looking to gain a thorough foundation in this field, the QualCert Level 1 Diploma in Facility Management offers a practical starting point with more depth than an award or certificate at the same level.
This entry-level diploma is designed to give new learners a clear understanding of how facilities are managed on a daily basis. It combines essential theory with practical skills to help you perform effectively in junior roles within schools, offices, hospitals, retail settings and other workplaces that rely on well-maintained premises.
Unlike shorter awards or certificates, the Level 1 Diploma includes a wider range of units and a greater guided learning time, providing a more in-depth introduction to the field. Completing this diploma shows employers that you have the commitment and practical understanding needed to start working confidently in a facility management role.
This qualification is ideal if you want to gain an entry-level position in caretaking, maintenance support, cleaning supervision or basic facility assistance. It also lays a strong foundation for progression to a Level 2 Award, Certificate or Diploma if you wish to develop your skills further and work towards supervisory responsibilities in the future.
To enrol, you must be at least 16 years old with a basic level of English and numeracy. No previous experience is needed, but an interest in practical work and safe working practices will help you get the most from this qualification.
Course Contents of QualCert Level 1 Diploma in Change Management:
The QualCert Level 1 Diploma in Change Management, offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06182-1 | Essentials of Facility Management | 5 | 20 | 30 |
| QC06182-2 | Basic Maintenance and Repairs | 5 | 20 | 30 |
| QC06182-3 | Site Safety and Security | 5 | 20 | 30 |
| QC06182-4 | Customer Service and Communication | 5 | 20 | 30 |
| QC06182-5 | Cleaning and Waste Operations | 5 | 20 | 30 |
| QC06182-6 | Supporting Facility Projects | 5 | 20 | 30 |
Entry Requirements for the QualCert Level 1 Diploma in Facility Management:
To enroll in the QualCert Level 1 Diploma in Facility Management, following are requirement:
- Minimum Age
Learners must be at least 16 years old at the time of enrolment. - Educational Background
No formal qualifications are required. A basic standard of literacy and numeracy is recommended to support understanding of course materials and completion of assignments. - Experience
No prior experience in facility management or related work is necessary. The diploma is designed specifically for beginners and those new to the sector. - Language Proficiency
Learners should have a good level of spoken and written English to follow instructions, participate in training and complete written tasks. For non-native speakers, an English proficiency equivalent to CEFR Level A2 or above is advisable.
Learning QualCert Level 1 Diploma in Facility Management:
Essentials of Facility Management
- Understand the core purpose and functions of facility management in different organisations
- Identify key roles and daily tasks of facility management staff
- Recognise how good facility management supports safe and efficient workplaces
Basic Maintenance and Repairs
- Identify common maintenance tasks in a facility setting
- Assist with simple repairs and report faults promptly
- Follow safe working practices when supporting maintenance activities
Site Safety and Security
- Understand basic site safety procedures and responsibilities
- Identify common security risks and how to report them
- Follow workplace rules to help maintain a secure and safe environment
Customer Service and Communication
- Communicate clearly and professionally with building users, colleagues and contractors
- Respond appropriately to questions, requests and basic complaints
- Demonstrate a positive and helpful attitude in everyday facility tasks
Cleaning and Waste Operations
- Apply good practices for cleaning tasks and safe use of equipment
- Follow hygiene standards and procedures for waste separation and disposal
- Support efforts to maintain a clean and healthy working environment
Supporting Facility Projects
- Understand how to assist with simple facility-related projects and tasks
- Follow instructions to help meet project deadlines and requirements
- Work effectively as part of a team when supporting small facility improvements
The QualCert Level 1 Diploma in Facility Management, is ideal for:
- School or college leavers who want to start a practical career in facility management or building services
- Individuals with no prior experience who want a comprehensive introduction to facility operations
- Current caretakers, cleaning staff or maintenance helpers looking to gain a formal qualification
- Small business owners or site supervisors responsible for maintaining their own premises
- Anyone who wants a solid foundation to progress to higher-level facility management qualifications or roles