The “Professional Discussion” Assessment The final assessment for Unit 02 often involves a “Professional Discussion” with your assessor. Unlike a written exam, this requires you to verbally demonstrate your competence. Many learners fail this section not because they lack knowledge, but because they cannot explain what they do and why they do it clearly. Objective: This task is a “Dress Rehearsal.” You will draft structured answers to the three most common assessment questions regarding Process Control.

Student Instructions:

Reflect on your readiness for the upcoming assessment. This sheet is a record of your self-assessment regarding your ability to apply Process Control Basics in a real-world production or service environment. Your responses should demonstrate an understanding of how theory translates into workplace competence.

Section 1: Structuring Answers (The STAR Method)

To ensure you hit all “Assessment Criteria” (ACs) when speaking, use the STAR technique.

• S – Situation: Briefly describe the context (e.g., “I was monitoring the bottling line…”).
• T – Task: What was required? (e.g., “…and I needed to ensure the fill level met the Weights and Measures Act.”).
• A – Action: What did YOU do? (e.g., “I performed a random sample check using a calibrated gauge.”).
• R – Result: What was the outcome? (e.g., “The process was confirmed stable, and production continued.”).

Student Instruction:

In the sections below, write out your “script” for the Mock Questions. You will then read these aloud to a peer or supervisor for feedback.

Section 2: Mock Interview

Regulatory Knowledge Assessor Question 1:

Can you explain how your daily process control checks contribute to legal compliance in the UK, specifically regarding safety or consumer rights?”

Your Draft Answer (Use STAR):

• Situation: (e.g., Working on the assembly line…)
• Task: (e.g., ensuring the safety guard interlocks are functioning…)
• Action: (Refer to the Health and Safety at Work etc. Act 1974. Explain the check you perform.)
• Result: (e.g., “This prevents injury and ensures the company is not liable for negligence.”)

Section 3: Mock Interview

Technical Scenario Assessor Question 2:

“Describe a time when a process you were monitoring began to drift out of control. How did you identify it, and what did you do?”

Your Draft Answer (Use STAR):

• Situation: (e.g., During the 2 PM shift…)
• Task: (e.g., Monitoring temperature trends using Statistical Process Control / SPC…)
• Action: (Did you use a Control Chart? Did you stop the line? Did you call a supervisor? Refer to your SOP.)
• Result: (e.g., “The machine was recalibrated, preventing 500 units of waste.”)

Section 4: Peer/Supervisor Feedback

Instructions for the Reviewer:

The learner must read their answers from Page 4 aloud to you. Please evaluate their readiness for the formal assessment based on the criteria below.

Criteria	Yes / No	Feedback / Comments
Clarity: Did the learner speak clearly and confidently?
Regulatory Knowledge: Did they correctly mention a UK Act (e.g., HASAWA 1974 or Consumer Rights Act)?
Technical Accuracy: Did they correctly describe a control tool (e.g., SPC, Sensors, or Check-sheets)?
Ownership: Did they say “I did this” (Competent) rather than “We do this” (Vague)?

Section 5: Final Readiness Statement

Provide a short summary of your overall readiness.

Example: “I am confident in my ability to monitor live processes and use control techniques to maintain consistency. I understand the UK regulatory landscape regarding quality and safety, and I am prepared to demonstrate my practical skills in the assessment environment.”