The shipping industry is one of the cornerstones of global trade, relying on well-trained and competent crews to ensure safe and efficient operations. The QualCert Level 3 Diploma in Ship Crew Management has been designed to provide learners with the essential knowledge and practical skills required to manage shipboard personnel effectively. This qualification introduces learners to the principles of crew management, maritime safety, and international compliance, making it an ideal starting point for those seeking a career in the maritime sector.
The QualCert Level 3 Diploma in Ship Crew Management focuses on the operational and human resource aspects of ship management, ensuring that learners understand how to coordinate crew activities, maintain compliance with international maritime regulations, and promote a safe and productive working environment on board. It combines theoretical knowledge with practical application, preparing learners for real-world challenges in managing multicultural and multi-skilled crews.
Learners undertaking the QualCert Level 3 Diploma in Ship Crew Management will study six core units, each worth 10 credits. These units cover key areas such as introduction to ship crew management, maritime safety and security, international labour standards, crew training and development, workplace communication, and compliance with international maritime conventions. Together, these units provide a comprehensive foundation for anyone aspiring to work in ship management or crew administration.
This qualification is particularly suited to school leavers, aspiring seafarers, and individuals seeking an entry-level route into the maritime industry. It is also valuable for those already working in related fields such as port operations, logistics, or shipping agencies who wish to gain a recognised qualification in crew management. By completing this diploma, learners will develop the skills needed to support shipboard operations, manage personnel effectively, and contribute to the overall efficiency of maritime organisations.
Entry requirements for the programme are designed to ensure accessibility while maintaining academic standards. Learners are generally expected to be at least 16 years of age and to have completed secondary education or its equivalent. No prior maritime experience is required, although an interest in shipping, human resource management, or global trade is highly recommended. Proficiency in English is essential, as learners must be able to understand technical documentation and communicate effectively in professional contexts.
Graduates of the QualCert Level 3 Diploma in Ship Crew Management can progress to higher-level qualifications, such as the Level 4 or Level 5 Diplomas in Maritime Management or Technical Ship Management. They may also pursue entry-level roles within ship management companies, crewing agencies, or marine operations departments. The qualification provides a strong foundation for those who wish to build a long-term career in the maritime industry, with opportunities to specialise further in crew training, compliance, or operational management.
The maritime sector is evolving rapidly, with increasing emphasis on safety, compliance, and effective human resource management. The QualCert Level 3 Diploma in Ship Crew Management equips learners with the knowledge and skills to meet these challenges, ensuring they are prepared to contribute effectively to the global shipping workforce. By completing this qualification, learners gain not only a recognised credential but also the confidence to pursue rewarding careers in one of the world’s most essential industries.
Course Contents of QualCert Level 3 Diploma in Ship Crew Management:
The QualCert Level 3 Diploma in Technical Ship Management is a 60-credit qualification with a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH). This program is meticulously crafted to deliver focused and efficient skill development in the field of project management.
| Unit Ref# | Unit Title | Credits | GLH | TQT |
| QC06159 – 1 | Introduction to Ship Crew Management | 10 | 35 | 50 |
| QC06159 – 2 | Maritime Safety and Security Awareness | 10 | 35 | 50 |
| QC06159 – 3 | International Labour Standards and Crew Welfare | 10 | 35 | 50 |
| QC06159 – 4 | Crew Training and Development Practices | 10 | 35 | 50 |
| QC06159 – 5 | Workplace Communication and Technical Reporting | 10 | 35 | 50 |
| QC06159 – 6 | Compliance with International Maritime Conventions | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in Ship Crew Management:
Minimum Age
- Learners must be at least 18 years of age at the time of enrolment.
- Some employers or training providers may require learners to be 18+ for shipboard placements.
- Proof of age and identity may be requested during admission.
Educational Background
- Completion of secondary education (equivalent to GCSEs/O-Levels or Grade 10).
- Applicants without formal qualifications may be accepted based on an internal assessment.
- A foundation in English, mathematics, or social sciences is recommended.
Experience
- No prior maritime or crew management experience is required.
- An interest in shipping, human resource management, or global trade is desirable.
- Candidates with vocational or technical training will be considered an advantage.
Language Proficiency
- Learners must be able to study and communicate effectively in English (or the language of instruction).
- Minimum recommended level: CEFR B1 / IELTS 4.5 or equivalent.
- Evidence of language proficiency may be required for non-native speakers.
Learning Outcomes: QualCert Level 3 Diploma in Ship Crew Management
Introduction to Ship Crew Management
- Explain the purpose and scope of ship crew management.
- Identify the roles and responsibilities of crew management teams.
- Describe the relationship between ship owners, managers, and crew.
- Recognise the importance of compliance with international crew standards.
- Demonstrate awareness of the operational lifecycle of crew deployment.
- Apply basic terminology used in crew management.
- Relate crew management to global shipping operations.
Maritime Safety and Security Awareness
- Identify common hazards in shipboard operations.
- Explain the principles of maritime safety management.
- Recognise the role of international conventions such as SOLAS and ISPS.
- Apply safe working practices in ship operations.
- Demonstrate awareness of shipboard security measures.
- Describe pollution prevention and environmental protection measures.
- Contribute to a positive safety and security culture.
International Labour Standards and Crew Welfare
- Identify key international labour conventions affecting seafarers.
- Explain the role of the Maritime Labour Convention (MLC).
- Recognise the importance of crew welfare and wellbeing.
- Describe working and living conditions on board ships.
- Apply knowledge of crew rights and entitlements.
- Demonstrate awareness of fair recruitment and placement practices.
- Relate labour standards to effective crew management.
Crew Training and Development Practices
- Explain the importance of training in maritime operations.
- Identify mandatory crew training requirements under STCW.
- Recognise the role of continuous professional development.
- Apply basic principles of training delivery and assessment.
- Demonstrate awareness of competency-based training systems.
- Describe methods for monitoring crew performance.
- Relate training to safety and operational efficiency.
Workplace Communication and Technical Reporting
- Demonstrate effective oral and written communication in maritime contexts.
- Use technical terminology accurately in reports and discussions.
- Prepare clear and concise crew-related reports.
- Apply appropriate formats for incident and operational reporting.
- Recognise the importance of accurate record-keeping.
- Demonstrate teamwork and interpersonal communication skills.
- Use digital tools to support workplace communication.
Compliance with International Maritime Conventions
- Identify key international maritime organisations and conventions.
- Explain the role of flag states, port states, and classification societies.
- Recognise the importance of compliance in crew management.
- Describe the certification and inspection process for seafarers.
- Apply knowledge of ISM, ISPS, and MLC codes in practical contexts.
- Demonstrate awareness of crew certification requirements.
- Relate compliance to safe and efficient ship operations.
The QualCert Level 3 Diploma in Ship Crew Management is designed for individuals who are beginning their journey into the maritime industry. It provides a strong foundation in crew management, safety, and compliance, making it suitable for learners with little or no prior experience. This qualification is ideal for those who want to gain entry-level knowledge and skills that will prepare them for further study or junior roles in crew management.
School Leavers and Aspiring Seafarers
- Individuals completing secondary education with an interest in shipping.
- Learners seeking a vocational pathway into the maritime sector.
- Students motivated by practical, applied learning.
- Young people aiming for entry-level roles in ship operations.
- Candidates who want to explore ship crew management as a career.
- Learners interested in logistics, HR, or global trade.
- Those preparing for further maritime or technical study.
Entry-Level Maritime Professionals
- Individuals working in ports, shipping agencies, or logistics.
- Candidates seeking to formalise their knowledge with a qualification.
- Learners aiming to progress from support roles into crew management.
- Professionals motivated by career development in shipping.
- Those who want to strengthen their understanding of crew systems.
- Learners preparing for technical or operational responsibilities.
- Candidates seeking to improve employability in international shipping.
Career Changers and New Entrants
- Professionals from other industries seeking a new career path.
- Individuals motivated by opportunities in global trade.
- Candidates retraining for roles in shipping or logistics.
- Learners aiming to transfer technical or HR skills into maritime contexts.
- Professionals seeking a recognised qualification to support transition.
- Those interested in practical, industry-focused training.
- Candidates who want to enter a high-demand global sector.
This diploma is ideal for learners at the start of their maritime careers. It provides the technical awareness, safety knowledge, and compliance understanding needed to support shipboard and shore-based teams. By completing the Level 3 Diploma, learners gain a recognised qualification that opens doors to entry-level roles and progression to higher-level maritime studies.