The QualCert Nursing Home Administration programme is a specialised qualification designed for healthcare professionals who aspire to take on leadership and management roles within nursing home and long-term care settings. This course provides learners with the knowledge, skills, and practical expertise required to oversee operations, ensure regulatory compliance, manage staff, and deliver high-quality resident care.
This qualification is not intended for fresh candidates. It is aimed at professionals who already have experience in healthcare or care management and are seeking to enhance their career prospects, expand their expertise, and demonstrate a commitment to Continuing Professional Development (CPD). Learners will develop a comprehensive understanding of leadership in care settings, financial and resource management, quality assurance, regulatory compliance, and effective communication with residents, families, and staff.
The course emphasises practical application alongside theoretical knowledge, allowing learners to implement best practices in nursing home administration effectively. Key areas of focus include governance, health and safety, staffing, person-centred care, and strategic planning to optimise service delivery and improve resident outcomes.
Centres delivering this qualification must have competent and qualified staff, along with access to all necessary learning materials, resources, and assessment tools to ensure learners receive high-quality training and comprehensive support.
Completing the QualCert Nursing Home Administration programme equips learners with the leadership, management, and operational skills needed to run nursing homes efficiently, maintain high standards of care, and advance their professional standing in the healthcare sector.
Course Contents of QualCert Level 3 Diploma in Nursing Home Administration:
The QualCert Level 3 Diploma in Nursing Home Administration, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC28050-1 | Principles of Nursing Home Administration | 10 | 35 | 50 |
| QC28050-2 | Regulatory Compliance, Policies, and Governance in Care Homes | 10 | 35 | 50 |
| QC28050-3 | Health, Safety, and Risk Management in Nursing Homes | 10 | 35 | 50 |
| QC28050-4 | Leadership, Team Management, and Staff Development | 10 | 35 | 50 |
| QC28050-5 | Financial and Resource Management in Nursing Homes | 10 | 35 | 50 |
| QC28050-6 | Quality Assurance, Person-Centred Care, and Service Improvemen | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in Nursing Home Administration:
Minimum Age
- Learners must be at least 18 years old at the time of enrolment.
Educational Background
- A minimum of a Level 2 qualification (or equivalent) in healthcare, social care, or a related field is recommended.
- Learners with relevant professional experience in nursing homes, residential care, or healthcare management may also be accepted.
Experience
- This qualification is not intended for fresh candidates.
- Learners should ideally have experience in care delivery, administration, or management within a healthcare or residential care setting.
Language Proficiency
- Learners must demonstrate proficiency in English, both written and spoken, to engage effectively with course materials and complete assessments.
- For non-native speakers, evidence of English language competency may be required.
Commitment to CPD
- Learners should demonstrate a commitment to Continuing Professional Development (CPD) to enhance career opportunities in nursing home management and administration.
Access to Required Resources
- Learners should have access to a computer or digital device with internet connectivity for learning, research, and assignment submission.
- Access to workplace policies, procedures, and case studies in residential care is beneficial for practical application.
Centre Requirements
- Centres must have robust assessment and quality assurance systems to maintain consistent standards and support learner success.
- Centres must employ qualified and experienced staff with expertise in healthcare, nursing home administration, and care management.
- Centres must provide up-to-date learning materials, resources, and assessment tools to ensure high-quality training.
Learning Outcomes of QualCert Level 3 Diploma in Nursing Home Administration:
Principles of Nursing Home Administration
- Understand the fundamental concepts and responsibilities of nursing home administration.
- Develop knowledge of operational procedures and best practices in care home management.
- Apply principles of effective management to support high-quality resident care.
Regulatory Compliance, Policies, and Governance in Care Homes
- Understand the key regulations, policies, and governance frameworks affecting care homes.
- Implement compliance procedures to meet legal and ethical standards.
- Ensure organisational practices align with current healthcare legislation and guidelines.
Health, Safety, and Risk Management in Nursing Homes
- Identify potential risks and hazards within nursing home environments.
- Develop and implement effective risk management and health and safety strategies.
- Promote a safe and secure environment for residents, staff, and visitors.
Leadership, Team Management, and Staff Development
- Apply leadership skills to manage teams effectively in a care home setting.
- Develop staff performance, motivation, and professional development strategies.
- Foster a positive work culture and encourage teamwork among care home staff.
Financial and Resource Management in Nursing Homes
- Understand budgeting, resource allocation, and financial planning in care homes.
- Monitor and control expenditure while maintaining service quality.
- Implement strategies for effective utilisation of resources and operational efficiency.
Quality Assurance, Person-Centred Care, and Service Improvement
- Apply quality assurance methods to monitor and improve care delivery.
- Implement person-centred approaches to meet residents’ needs and preferences.
- Evaluate services and develop strategies for continuous improvement in care provision.
The QualCert Level 3 Diploma in Nursing Home Administration is designed for healthcare and care management professionals who wish to develop advanced skills in managing nursing homes and long-term care facilities. This qualification is not intended for fresh candidates, but for learners with prior experience in healthcare, residential care, or supervisory roles seeking to enhance their career prospects, leadership capabilities, and professional expertise.
It is particularly suitable for:
- Nursing home managers and supervisors responsible for operational oversight and resident care.
- Clinical staff, nurses, and allied health professionals aiming to move into management roles.
- Administrators and coordinators managing resources, staffing, and compliance within care homes.
- Quality assurance, compliance, and regulatory officers looking to strengthen governance and care standards.
- Learners committed to Continuing Professional Development (CPD) who want to advance their knowledge in care home leadership, operational management, and service improvement.
This course equips learners with the skills to lead teams effectively, ensure regulatory compliance, manage finances and resources, and maintain high standards of person-centred care within nursing home environments.
Centres delivering the QualCert Level 3 Diploma in Nursing Home Administration must meet the following requirements to ensure high-quality training and learner success:
- Qualified Staff: Tutors, assessors, and internal verifiers must hold relevant qualifications and practical experience in healthcare, nursing home management, and leadership at Level 3 or higher.
- Learning Resources: Centres must provide up-to-date learning materials, case studies, policy documents, and practical tools to support both theoretical and applied learning.
- Facilities and Infrastructure: Centres should have suitable learning environments, either physical or online, with access to IT systems, digital learning platforms, and relevant nursing home administration resources.
- Assessment Systems: Robust assessment and internal quality assurance systems must be in place to ensure fair, consistent, and reliable evaluation of learner performance.
- Learner Support: Centres must offer guidance, feedback, and pastoral support to help learners achieve their qualification objectives and professional goals.
- Quality Assurance Compliance: Centres must adhere to QualCert’s quality assurance policies, maintain accurate records of learner progress, assessments, and staff qualifications.
- Policies and Procedures: Centres must implement effective policies covering equality and diversity, safeguarding, data protection, health and safety, and learner welfare.
These requirements ensure that learners gain the knowledge, skills, and confidence to manage nursing homes effectively, lead teams, maintain regulatory compliance, and enhance the quality of care for residents.