The QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management offers healthcare professionals and leaders the advanced knowledge and skills needed to anticipate, respond to, and recover from crises within healthcare settings.
This specialised postgraduate diploma is designed to equip learners with a comprehensive understanding of crisis theory, emergency preparedness, risk mitigation, and recovery strategies specific to healthcare organisations. The course combines academic rigour with practical application, enabling students to develop leadership qualities necessary for managing complex and unpredictable healthcare emergencies.
Throughout the programme, participants explore key topics such as risk assessment, crisis communication, ethical decision-making, and business continuity planning. The curriculum emphasises real-world scenarios and case studies, preparing graduates to lead multi-disciplinary teams and coordinate responses across various healthcare sectors effectively.
Comprising six units, each worth 20 credits, the diploma totals 120 credits and demands 600 guided learning hours and 1200 total qualification hours. This structure ensures a thorough engagement with both theoretical and practical aspects of healthcare crisis management.
Graduates from this course will be well-prepared to take on senior roles in hospitals, community healthcare, public health organisations, and emergency response teams. They will possess the expertise to design robust crisis management frameworks that protect patients, staff, and resources while maintaining high standards of care during emergencies.
In summary, the QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management is an essential qualification for healthcare professionals committed to enhancing resilience and safeguarding health services in the face of challenges. It empowers leaders to deliver confident, ethical, and effective crisis responses, ultimately improving outcomes in healthcare systems.
Course Contents of QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management:
The QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management, offers 120 Credits, requiring a Total Qualification Time (TQT) of 1200 hours, including 600 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC280109-1 | Principles and Theories of Crisis Management | 20 | 100 | 200 |
| QC280109-2 | Risk Assessment and Emergency Preparedness | 20 | 100 | 200 |
| QC280109-3 | Crisis Communication and Stakeholder Engagement | 20 | 100 | 200 |
| QC280109-4 | Ethical and Legal Considerations in Crisis Management | 20 | 100 | 200 |
| QC280109-5 | Business Continuity Planning and Recovery Strategies | 20 | 100 | 200 |
| QC280109-6 | Leadership and Decision-Making in Healthcare Crises | 20 | 100 | 200 |
Entry Requirements for the QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management:
Minimum Age
Applicants must be at least 21 years old at the time of enrolment.
Educational Background
A recognised undergraduate degree (Level 6 or equivalent) in healthcare, health management, emergency management, or a related discipline.
Applicants without a formal degree but with significant relevant professional experience may be considered via Recognition of Prior Learning (RPL).
Experience
Preferably a minimum of two years’ professional experience in healthcare, emergency services, crisis management, or related fields.
Language Proficiency
For non-native English speakers, an IELTS score of 6.5 overall with no band below 6.0, or an equivalent English language qualification is required.
Candidates with prior education or work experience in English-speaking environments may be exempt from this requirement.
Learning Outcomes of QualCert Level 7 Postgraduate Diploma in Healthcare Crisis Management:
Principles and Theories of Crisis Management
- Understand key concepts, models, and frameworks in crisis management within healthcare
- Analyse different types of healthcare crises and their impact on organisations
- Evaluate the role of crisis management in enhancing healthcare system resilience
Risk Assessment and Emergency Preparedness
- Identify and assess risks relevant to healthcare settings
- Develop emergency preparedness plans tailored to healthcare organisations
- Apply risk mitigation strategies to prevent or reduce the impact of crises
Crisis Communication and Stakeholder Engagement
- Develop effective communication plans for crisis situations
- Manage stakeholder relationships and expectations during healthcare emergencies
- Utilise communication tools and techniques to maintain trust and transparency
Ethical and Legal Considerations in Crisis Management
- Examine ethical principles guiding crisis decision-making in healthcare
- Understand legal responsibilities and compliance requirements during crises
- Address ethical dilemmas and legal challenges in emergency healthcare delivery
Business Continuity Planning and Recovery Strategies
- Design business continuity plans to ensure uninterrupted healthcare services
- Implement recovery strategies to restore operations post-crisis
- Monitor and evaluate the effectiveness of continuity and recovery plans
Leadership and Decision-Making in Healthcare Crises
- Lead multidisciplinary teams effectively throughout crisis management processes
- Demonstrate leadership skills required during high-pressure crisis situations
- Apply decision-making models to resolve complex healthcare emergencies
This course is ideal for:
- Healthcare professionals seeking advanced skills in managing crises within healthcare settings
- Healthcare managers and administrators responsible for emergency preparedness and response
- Clinical leaders and supervisors aiming to enhance patient safety during emergencies
- Emergency response coordinators working in hospitals, public health, or community care
- Policy makers and planners involved in healthcare risk management and resilience strategies
- Professionals in healthcare organisations looking to develop leadership capabilities in crisis situations
- Individuals aiming to pursue senior roles in healthcare crisis and emergency management