The hospitality and tourism industry remains one of the fastest-growing sectors globally, offering rewarding careers across hotels, resorts, travel agencies, and event management. To succeed in this competitive and ever-evolving environment, professionals need more than just basic knowledge. The QualCert Level 3 Diploma in Hospitality and Tourism Management is designed to equip learners with the advanced skills and industry insight required to lead with confidence and competence.
This qualification provides a strategic understanding of operations, marketing, financial management, and sustainable practices within hospitality and tourism, making it an ideal next step for individuals looking to progress into supervisory or managerial roles.
The Level 3 Diploma is tailored for individuals with prior foundational knowledge or practical experience in hospitality or tourism. It is suitable for those preparing to enter higher-level positions or continue their studies in related fields.
The course includes six comprehensive units, totalling 60 credits. Learners will complete 210 guided learning hours and 300 total qualification time, ensuring an in-depth and balanced learning experience.
QualCert Level 3 Diploma in Hospitality and Tourism Management is more than just a qualification – it is a gateway to leadership opportunities and career growth in a thriving global industry. By combining operational knowledge, strategic insight, and ethical awareness, the course prepares learners to meet the demands of today’s employers and stand out in competitive job markets.
Course Contents of QualCert Level 3 Diploma in Hospitality and Tourism Management:
The QualCert Level 3 Diploma in Hospitality and Tourism Management, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).
Unit Ref# | Unit Title | Credit | GLH | TQT |
QC06102-1 | Strategic Hospitality Operations & Global Best Practices | 10 | 35 | 50 |
QC06102-2 | Innovation in Food & Beverage Operations | 10 | 35 | 50 |
QC06102-3 | Destination Development, Tour Design & Policy Integration | 10 | 35 | 50 |
QC06102-4 | Brand Management, Digital & Experience Marketing | 10 | 35 | 50 |
QC06102-5 | Financial Leadership, Analytics & Business Intelligence | 10 | 35 | 50 |
QC06102-6 | Sustainable & Inclusive Tourism Development | 10 | 35 | 50 |
Entry Requirements for the QualCert Level 3 Diploma in Hospitality and Tourism Management:
To enroll in the QualCert Level 3 Diploma in Hospitality and Tourism Management, following are requirement:
- Minimum Age:
- Learners must be 18 years or older at the time of enrolment.
- Educational Background:
- A Level 2 qualification in hospitality, tourism, business, or a related field is recommended. Learners without formal qualifications may also be considered based on prior learning or relevant experience.
- Experience:
- While not mandatory, prior experience in hospitality, tourism, or customer service is advantageous. This may include part-time roles, internships, or voluntary positions within the industry.
- Language Proficiency:
- Learners must have sufficient English language skills to understand course materials and complete assessments.
- For non-native English speakers, an English language proficiency of CEFR Level B2, IELTS 5.5, or equivalent is recommended.
Learning Outcomes of QualCert Level 3 Diploma in Hospitality and Tourism Management:
Strategic Hospitality Operations & Global Best Practices
- Analyze global best practices in hospitality operations.
- Design operational strategies to enhance efficiency and guest experience.
- Evaluate the impact of innovation and technology on operations.
- Develop strategic plans aligned with organizational goals.
Innovation in Food & Beverage Operations
- Develop innovative food and beverage concepts for diverse markets.
- Implement technology-driven service solutions.
- Analyze consumer trends to inform menu and service design.
- Foster a culture of creativity and excellence in F&B teams.
Destination Development, Tour Design & Policy Integration
- Evaluate strategies for sustainable destination development.
- Design comprehensive tour packages considering logistics, costs, and customer needs.
- Analyze the role of government policies in tourism development.
- Collaborate with stakeholders to enhance destination appeal.
Brand Management, Digital & Experience Marketing
- Design brand strategies for hospitality and tourism organizations.
- Use storytelling and experience design in marketing campaigns.
- Implement digital marketing tools including SEO, SEM, and social media.
- Manage customer relationships to build brand loyalty.
Financial Leadership, Analytics & Business Intelligence
- Apply data analytics in financial decision-making.
- Create strategic financial plans and control systems.
- Interpret business intelligence reports for performance tracking.
- Lead budgeting, investment, and cost-efficiency projects.
Sustainable & Inclusive Tourism Development
- Evaluate the social, economic, and environmental impacts of tourism.
- Promote inclusive tourism practices for diverse traveler needs.
- Design sustainable tourism policies and programs.
- Engage local communities in tourism planning and development.
The QualCert Level 3 Diploma in Hospitality and Tourism Management, is ideal for: