The hospitality and tourism industry remains one of the fastest-growing sectors globally, offering diverse and exciting career opportunities. For individuals seeking a solid introduction to this dynamic field, the QualCert Level 1 Award in Hospitality and Tourism Management provides the perfect foundation. This entry-level qualification is designed to equip learners with the essential knowledge and understanding required to begin a successful journey in hospitality, travel, and tourism services.
The QualCert Level 1 Award in Hospitality and Tourism Management is ideal for school leavers, career changers, and anyone looking to build a future in the vibrant world of hospitality. With a strong emphasis on practical skills and real-world insights, the course introduces key aspects of customer service, tourism operations, and the structure of the hospitality industry. Whether you dream of managing a hotel, guiding international tourists, or launching your own travel-related venture, this award is a valuable first step.
This qualification is structured to meet international learning standards, offering Guided Learning Hours (GLH) and Total Qualification Time (TQT) that ensure balanced academic engagement. The course is designed with flexibility in mind, making it suitable for a variety of learning environments, including schools, training centres, and adult learning programmes.
The QualCert Level 1 Award in Hospitality and Tourism Management is more than just a course – it’s a foundation for a vibrant and rewarding career. With global tourism on the rise, now is the ideal time to invest in a qualification that opens doors to a world of opportunities. Whether you are new to the industry or looking to gain a formal introduction, this award provides the skills, insight, and confidence to take the first step.
Course Contents of QualCert Level 1 Award in Hospitality and Tourism Management :
The QualCert Level 1 Award in Hospitality and Tourism Management, offers 3 Credits, requiring a Total Qualification Time (TQT) of 12 hours, including 9 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06194-1 | Introduction to Hospitality | 1 | 3 | 4 |
| QC06194-2 | Customer Service Basics | 1 | 3 | 4 |
| QC06194-3 | Overview of Tourism | 1 | 3 | 4 |
Entry Requirements for the QualCert Level 1 Award in Hospitality and Tourism Management :
To enroll in the QualCert Level 1 Award in Hospitality and Tourism Management , following are requirement:
- Minimum Age:
Applicants must be at least 14 years old at the time of enrollment. - Educational Background:
No formal academic qualifications are required.It is recommended that learners have a basic understanding of reading and writing in English to follow the course material effectively. - Experience:
- No prior work experience in hospitality or tourism is required.This course is designed for beginners, school-leavers, and individuals exploring entry-level opportunities in the hospitality and tourism secto
- Language Proficiency:
A basic command of the English language is recommended (spoken and written).For non-native English speakers, an Entry Level English proficiency (CEFR Level A1–A2 or equivalent) is advisable to comprehend course instructions and complete assessments.
Learning Outcomes of QualCert Level 1 Award in Hospitality and Tourism Management :
Introduction to Hospitality
- Understand the key sectors within the hospitality industry.
- Identify different types of hospitality establishments and services.
- Recognize the role of hospitality in the economy and society.
Customer Service Basics
- Understand the principles of good customer service.
- Demonstrate basic communication skills with guests.
- Identify customer needs and expectations.
Overview of Tourism
- Understand the concept of tourism and its types.
- Identify major global tourism destinations.
- Explain the importance of tourism to local economies.
The QualCert Level 1 Award in Hospitality and Tourism Management is ideal for:
- Individuals aged 14 and above with an interest in hospitality and tourism
- School leavers seeking an introduction to career pathways in the industry
- Beginners with no prior experience in hospitality or tourism
- Job seekers looking for entry-level qualifications to improve employability
- People aiming to work in hotels, restaurants, travel agencies, or customer service
- Individuals preparing to progress to higher-level or specialist qualifications
- International learners or migrants entering the hospitality sector in a new country
- Anyone wanting a short, practical course (2 days) to explore the industry basics
- Those with a general interest in travel, tourism, customer care, and service