The QualCert Level 2 Diploma in Human Resource Management is a nationally recognised qualification designed to help learners develop intermediate-level knowledge and practical skills across key HR functions. Whether you’re already working in a people-support role or aspiring to move into HR, this qualification provides the tools and understanding needed to perform effectively in human resource environments.
Focused on developing real-world HR capabilities, the course builds on basic concepts and introduces learners to more structured practices in areas such as employee relations, recruitment, training, and performance management. It is the ideal next step for those who have completed a Level 1 HR qualification or have some experience in administration or business operations.
The Level 2 Diploma offers a structured curriculum that balances theory and applied learning. Participants are introduced to modern HR practices and policies, enabling them to support the people function in both small businesses and larger organisations. The course focuses on improving workforce planning, compliance awareness, communication, and overall HR effectiveness.
The course is delivered by approved training centres through flexible formats, including classroom instruction, blended learning, or online delivery. This ensures accessibility for learners with varying schedules and commitments.
Assessment is conducted through written assignments, practical activities, and tutor-led projects. There are no final exams, allowing learners to demonstrate their competence in a supportive, continuous-assessment environment.
The QualCert Level 2 Diploma in Human Resource Management is an excellent choice for anyone looking to take the next step in their HR journey. With a focus on practical application, legal compliance, and professional development, it empowers learners to contribute meaningfully to their organisations. Whether you are just starting out or looking to formalise your skills, this diploma offers a clear and achievable route into the human resources profession.
Course Contents of QualCert Level 2 Diploma in Human Resource Management:
The QualCert Level 2 Diploma in Human Resource Management, offers 42 Credits, requiring a Total Qualification Time (TQT) of 210 hours, including 150 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06192-1 | HR Leadership & Strategic Workforce Deployment | 7 | 25 | 35 |
| QC06192-2 | Advanced Talent Recruitment & Retention | 7 | 25 | 35 |
| QC06192-3 | Performance Analytics & Talent Metrics | 7 | 25 | 35 |
| QC06192-4 | Learning & Leadership Development Frameworks | 7 | 25 | 35 |
| QC06192-5 | Reward Strategy & Total Rewards Management | 7 | 25 | 35 |
| QC06192-6 | Labour Relations, Policy & HR Governance | 7 | 25 | 35 |
Entry Requirements for the QualCert Level 2 Diploma in Human Resource Management:
To enroll in the QualCert Level 2 Diploma in Human Resource Management, following are requirement:
- Minimum Age:
Learners must be at least 16 years old at the time of enrolment. - Educational Background:
A basic general education is required, ideally at GCSE level or equivalent.
Completion of a Level 1 qualification in Human Resource Management or a related subject is recommended but not mandatory. - Experience:
No formal HR experience is required. However, learners with experience in administrative, supervisory, or customer service roles may find the course particularly relevant and accessible. - Language Proficiency:
As the course is delivered in English, learners should possess sufficient reading, writing, and comprehension skills to engage fully with course materials and assessments.
(Recommended level: CEFR Level A2 or higher, or equivalent)
These requirements ensure that learners can effectively participate in the programme and progress confidently through their HR development journey.
Learning Outcomes of QualCert Level 2 Diploma in Human Resource Management:
HR Leadership & Strategic Workforce Deployment
- Understand the role of HR leadership in driving organisational performance
- Analyse workforce capabilities to support strategic business objectives
- Develop workforce deployment plans aligned with long-term goals
- Evaluate leadership approaches for managing change and transformation
Advanced Talent Recruitment & Retention
- Design targeted recruitment strategies to attract high-calibre talent
- Apply advanced selection methods to ensure effective hiring decisions
- Develop retention initiatives based on employee needs and market trends
- Evaluate the impact of employer branding and employee value proposition
Performance Analytics & Talent Metrics
- Use HR analytics tools to track and measure employee performance
- Interpret key talent metrics to support evidence-based decisions
- Identify trends and patterns in workforce data to improve productivity
- Align performance insights with organisational KPIs and HR strategy
Learning & Leadership Development Frameworks
- Design structured learning and development programmes for skill enhancement
- Apply leadership models to support managerial and executive growth
- Evaluate training effectiveness using feedback and performance outcomes
- Align development initiatives with career progression and succession planning
Reward Strategy & Total Rewards Management
- Develop comprehensive reward strategies aligned with business goals
- Balance financial and non-financial reward elements to enhance motivation
- Benchmark compensation practices against industry standards
- Understand the role of total rewards in attracting and retaining talent
Labour Relations, Policy & HR Governance
- Understand the legal and ethical framework governing labour relations
- Develop HR policies that promote compliance and organisational integrity
- Manage employee relations through proactive communication and conflict resolution
- Evaluate the role of governance in maintaining accountability and ethical standards in HR practice
The QualCert Level 2 Diploma in Human Resource Management, is ideal for:
- HR support staff or assistants looking to formalise their experience with a recognised qualification
- Administrative professionals aiming to transition into human resources roles
- Career changers entering the HR field from other sectors
- Supervisors or team leaders with HR-related responsibilities in their roles
- School leavers or college graduates who want to begin a structured HR career path
- Small business owners or managers who are responsible for HR functions within their organisations