In today’s dynamic workplace, human resource management is a strategic function that directly influences business success. Organisations across all sectors require skilled HR professionals who can support workforce planning, implement policies, and contribute to employee wellbeing. The QualCert Level 3 Award in Human Resource Management is designed to provide individuals with the practical knowledge and capabilities needed to thrive in HR-related roles and advance in their professional careers.
This nationally recognised qualification builds upon foundational HR concepts and introduces learners to more complex aspects of human resource practice. It is ideal for individuals already working in HR or supervisory roles, as well as those looking to progress from entry-level qualifications or administrative functions.
The course provides focused training on key HR management areas, including employee relations, recruitment and selection, performance management, legal compliance, and strategic workforce planning. Learners will gain an understanding of how HR policies align with wider business objectives and how to support the development of a positive workplace culture.
Delivered in a structured, two-day format, the QualCert Level 3 Award combines theoretical understanding with practical applications, using real-world case studies and interactive learning approaches. Participants will learn to handle employee concerns, support diversity and inclusion, and implement performance management systems effectively.
This qualification is suitable for HR assistants, officers, team leaders, line managers, or individuals transitioning into an HR management role. It also provides a stepping stone for those planning to pursue higher-level HR qualifications, such as diplomas or degree-level programmes.
Upon successful completion, learners receive a regulated certificate that demonstrates their ability to contribute meaningfully to human resource functions within their organisation. It also signals to employers a commitment to professional growth and continuous improvement in the field of HR.
The QualCert Level 3 Award in Human Resource Management is a valuable investment for anyone seeking to develop leadership capability, improve staff engagement, and ensure compliance with employment law. Whether you work in the private, public, or non-profit sector, this qualification will help you make informed, strategic contributions to your team and organisation.
Course Contents of QualCert Level 3 Award in Human Resource Management:
The QualCert Level 3 Award in Facility Management, offers 6 Credits, requiring a Total Qualification Time (TQT) of 30 hours, including 18 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06187-1 | Strategic HR Roles & Organizational Culture | 1 | 3 | 5 |
| QC06187-2 | Talent Acquisition & Employer Branding | 1 | 3 | 5 |
| QC06187-3 | Learning and Development Fundamentals | 1 | 3 | 5 |
| QC06187-4 | Performance Management Systems | 1 | 3 | 5 |
| QC06187-5 | Employee Engagement & Well‑being | 1 | 3 | 5 |
| QC06187-6 | Resolving Grievances & Disciplinary Procedures | 1 | 3 | 5 |
Entry Requirements for the QualCert Level 3 Award in Human Resource Management:
To enroll in the QualCert Level 3 Award in Human Resource Management, following are requirement:
- Minimum Age
Learners must be at least 18 years old at the time of enrolment. - Educational Background
A minimum of a Level 2 qualification (or equivalent) in any subject is recommended. This may include GCSEs, vocational certificates, or prior HR-related qualifications. - Experience
While not mandatory, it is strongly recommended that learners have some experience in a workplace environment, particularly in roles involving administration, supervision, or human resource responsibilities. This helps contextualise learning and enhances understanding of HR practices. - Language Proficiency
Learners must possess a good level of English language proficiency, both written and spoken. A minimum level of CEFR B2 (Upper-Intermediate) or equivalent is recommended for non-native English speakers to fully engage with course materials and complete assessments confidently.
Learning Outcomes of QualCert Level 3 Award in Human Resource Management:
Strategic HR Roles & Organisational Culture
- Understand the strategic functions of HR within an organisation
- Identify how HR contributes to achieving long-term business objectives
- Analyse the relationship between organisational culture and HR practices
- Evaluate the role of HR in shaping and supporting positive workplace culture
Talent Acquisition & Employer Branding
- Develop strategies for attracting and selecting top talent
- Understand the recruitment lifecycle and modern sourcing techniques
- Explore the impact of employer branding on candidate perception and recruitment success
- Apply best practices in promoting the organisation as an employer of choice
Learning and Development Fundamentals
- Understand the principles of employee learning and professional development
- Identify training needs through skills gap analysis and performance data
- Explore different methods of delivering effective learning interventions
- Support the development of a learning culture within the organisation
Performance Management Systems
- Understand the purpose and components of a structured performance management system
- Develop skills to set objectives, monitor progress, and assess employee performance
- Apply appraisal techniques that support employee growth and organisational goals
- Address performance challenges through feedback and development planning
Employee Engagement & Wellbeing
- Understand the drivers of employee engagement and their impact on performance
- Explore strategies to improve job satisfaction, motivation, and retention
- Identify initiatives that support employee wellbeing and work-life balance
- Evaluate the role of HR in fostering a positive and inclusive working environment
Resolving Grievances & Disciplinary Procedures
- Understand the legal and procedural frameworks for handling grievances and disciplinary issues
- Develop skills to manage conflict and ensure fair treatment in the workplace
- Apply appropriate steps in conducting investigations and formal hearings
- Promote resolution strategies that support organisational harmony and compliance
The QualCert Level 3 Award in Human Resource Management, is ideal for:
- HR assistants and officers aiming to advance into management-level roles
- Team leaders, supervisors, and line managers involved in HR-related tasks
- Professionals looking to formalise their HR knowledge with a recognised qualification
- Career changers transitioning into the field of human resources
- Individuals who have completed entry-level HR training and wish to progress further
- Business owners and operational managers seeking to strengthen their HR capabilities
This qualification is suitable for those working across private, public, and third-sector organisations and provides a solid foundation for future study in HR or business management.