Human resource management plays a crucial role in the success of any organisation. As businesses evolve, so does the need for professionals who understand the foundations of effective HR practices. The QualCert Level 2 Award in Human Resource is designed to equip individuals with essential skills and knowledge to contribute confidently to HR functions in a wide range of industries.
This accredited qualification serves as a progression from introductory HR training, offering learners a practical insight into the core areas of human resource management. Whether you are looking to build a career in HR or enhance your current responsibilities within an organisation, this course provides a solid platform to grow from.
The QualCert Level 2 Award in Human Resource covers key topics such as recruitment and selection, employee engagement, HR documentation, performance monitoring, and basic employment legislation. It is designed to help learners understand how effective HR practices contribute to organisational performance and a positive workplace culture.
Delivered over two days, the course combines structured learning with real-world scenarios, allowing learners to apply HR concepts in a practical context. With clear guidance from experienced tutors, participants will gain the confidence to support HR functions in small businesses, public sector bodies, or larger corporate settings.
This course is suitable for a variety of learners, including those currently working in administration roles with HR duties, aspiring HR professionals, or managers and supervisors looking to formalise their understanding of human resources. It is also ideal for individuals planning to pursue further qualifications in HR or business management.
Upon successful completion, learners receive a nationally recognised qualification, enhancing their employability and demonstrating their commitment to professional development. The Level 2 Award also opens doors to advanced qualifications in human resource management and related fields.
Course Contents of QualCert Level 2 Award in Human Resource:
The QualCert Level 2 Award in Human Resource Management, offers 4 Credits, requiring a Total Qualification Time (TQT) of 16 hours, including 12 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06186-1 | HR Planning & Workforce Analytics | 1 | 3 | 4 |
| QC06186-2 | Recruitment Strategy and Job Descriptions | 1 | 3 | 4 |
| QC06186-3 | Performance Appraisals & Feedback Techniques | 1 | 3 | 4 |
| QC06186-4 | Understanding Labour Law & Contracts | 1 | 3 | 4 |
Entry Requirements for the QualCert Level 2 Award in Human Resource Management:
To enrol on the QualCert Level 2 Award in Human Resource Management, learners should meet the following requirements:
- Minimum Age
Learners must be at least 16 years old at the time of enrolment. - Educational Background
A basic secondary education (equivalent to GCSE-level or national equivalent) is recommended. While there are no formal academic prerequisites, learners should have a reasonable level of general education to understand the course materials. - Experience
No prior experience in human resources is required. However, individuals currently working in administrative, supervisory, or team support roles may find the course especially beneficial. - Language Proficiency
Learners must have a good command of English, both written and spoken, to participate effectively in discussions, complete assessments, and engage with course materials. A minimum level of CEFR B1 (Intermediate) or equivalent is recommended for non-native English speakers.
Learning Outcomes of QualCert Level 2 Award in Human Resource Management:
HR Planning & Workforce Analytics
- Understand the principles and objectives of human resource planning
- Identify current and future workforce needs using data-driven approaches
- Apply basic workforce analytics to support decision-making in HR
- Recognise the impact of workforce planning on organisational performance
Recruitment Strategy and Job Descriptions
- Develop effective recruitment strategies aligned with organisational goals
- Understand the stages of the recruitment process, from planning to selection
- Create clear, inclusive, and role-specific job descriptions and person specifications
- Recognise the importance of compliance and fairness in recruitment practices
Performance Appraisals & Feedback Techniques
- Understand the purpose and benefits of performance appraisals
- Explore different methods of conducting appraisals in the workplace
- Apply techniques for delivering constructive feedback to employees
- Identify ways to link appraisals with training, development, and performance improvement
Understanding Labour Law & Contracts
- Gain a basic understanding of key UK employment legislation
- Recognise the rights and responsibilities of employers and employees
- Understand the components and types of employment contracts
- Apply knowledge of labour law to common workplace scenarios and HR decisions
The QualCert Level 2 Award in Human Resource Management, is ideal for:
- Aspiring HR professionals seeking a structured introduction to key HR practices
- Administrative and support staff with HR responsibilities looking to formalise their skills
- Team leaders, supervisors, and line managers involved in recruitment, performance management, or employee support
- Individuals transitioning into HR roles from other areas of work or study
- Learners aiming to progress to higher-level qualifications in human resources or business management
This course is ideal for those who wish to understand how effective HR processes support organisational success and enhance workplace culture.