Effective facility management is vital for organisations of every size, ensuring that buildings and workspaces are safe, compliant and efficient. For individuals ready to move beyond entry-level knowledge and take on broader responsibilities, the QualCert Level 2 Diploma in Facility Management offers a comprehensive qualification that employers value.
This nationally recognised diploma builds on the basics covered at Level 1 and gives learners the practical knowledge and confidence to manage more complex facility tasks. The Level 2 Diploma is ideal for those already working in caretaking, maintenance or facility support roles who want to grow their skills and progress towards supervisory positions.
Completing the Level 2 Diploma shows employers you are committed to developing your skills and ready to handle more advanced tasks and responsibilities. This qualification can help you step up into roles such as team leader, site supervisor or senior operative.
Many learners use the Level 2 Diploma as a springboard to higher-level study, such as a Level 3 Certificate or Diploma in Facility Management, which prepares you for supervisory or junior management roles.
If you are ready to develop practical skills, gain confidence and open up new career opportunities in a growing sector, the QualCert Level 2 Diploma in Facility Management is the perfect next step.
Course Contents of QualCert Level 2 Diploma in Facility Management:
The QualCert Level 2 Diploma in Facility Management, offers 42 Credits, requiring a Total Qualification Time (TQT) of 210 hours, including 150 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06183-1 | Facility Operations and Quality Assurance | 7 | 25 | 35 |
| QC06183-2 | Managing Health, Safety and Risk | 7 | 25 | 35 |
| QC06183-3 | Supervising Maintenance and Repairs | 7 | 25 | 35 |
| QC06183-4 | Waste, Cleaning and Environmental Services | 7 | 25 | 35 |
| QC06183-5 | Managing External Contractors | 7 | 25 | 35 |
| QC06183-6 | Budgeting and Resource Planning | 7 | 25 | 35 |
Entry Requirements for the QualCert Level 2 Diploma in Facility Management:
To enroll in the QualCert Level 2 Diploma in Facility Management, following are requirement:
- Minimum Age
Learners must be at least 16 years old at the time of enrolment. - Educational Background
A basic level of literacy and numeracy is required. It is recommended that learners have completed a Level 1 Award, Certificate or Diploma in Facility Management or a related field, but this is not mandatory. - Experience
Some experience in a facility support, caretaking or maintenance role is advisable to help learners relate the course content to real workplace situations. However, motivated beginners progressing from Level 1 are also welcome. - Language Proficiency
Learners should have a good standard of spoken and written English to understand training materials, participate in discussions and complete assignments. For non-native speakers, an English proficiency level equivalent to CEFR Level B1 is recommended.
Learning Outcomes of QualCert Level 2 Diploma in Facility Management:
Facility Operations and Quality Assurance
- Understand how to plan and monitor daily facility operations to meet required standards
- Apply quality assurance procedures to maintain consistent service levels
- Identify areas for improvement and contribute to operational efficiency
Managing Health, Safety and Risk
- Explain key health and safety legislation relevant to facility management
- Carry out basic risk assessments and implement control measures
- Promote safe working practices and support compliance within a facility team
Supervising Maintenance and Repairs
- Plan and prioritise routine and reactive maintenance tasks
- Supervise maintenance activities to ensure they are completed safely and effectively
- Record and report maintenance issues following organisational procedures
Waste, Cleaning and Environmental Services
- Coordinate cleaning tasks and ensure hygiene standards are maintained
- Manage waste disposal in line with environmental regulations and sustainability goals
- Support environmentally responsible practices within facility operations
Managing External Contractors
- Assist with selecting and onboarding external contractors and suppliers
- Monitor contractor performance against agreed terms and quality standards
- Maintain records of contractor activities and report any issues promptly
Budgeting and Resource Planning
- Understand the basics of preparing and monitoring facility budgets
- Allocate resources efficiently to support operational needs
- Record and report on expenditure to help control costs and meet targets
The QualCert Level 2 Diploma in Facility Management, is ideal for:
- Facility operatives, caretakers or assistants who want to progress into supervisory or coordinator roles
- Employees with some experience in maintenance, cleaning or building support services who want a broader, recognised qualification
- Learners who have completed a Level 1 Award, Certificate or Diploma in Facility Management and want to deepen their knowledge and practical skills
- Small business owners, site supervisors or caretakers responsible for managing contractors, budgets or teams
- Anyone who wants to build a clear pathway towards higher-level study or more senior positions in the facility management or property services sector