Operations management plays a central role in ensuring that businesses run efficiently and deliver value to customers. For those new to the field or looking to build a solid foundation in operational practices, the QualCert Level 1 Certificate in Operations Management offers an ideal starting point. This entry-level qualification is tailored to individuals who wish to understand how organisations plan, coordinate, and manage their day-to-day activities.
Designed in line with UK professional standards, the course provides structured, practical learning that introduces the key concepts of operations management and supports further progression in the field.
The QualCert Level 1 Certificate in Operations Management is a five-day programme that delivers a comprehensive introduction to the fundamentals of operational practices within various business sectors. It consists of five study units, each designed to develop specific competencies. The qualification is awarded with 5 credits, includes 15 Guided Learning Hours (GLH), and requires 20 Total Qualification Time (TQT).
This course supports learners in developing practical skills related to planning, workflow, inventory control, communication, and basic quality assurance. Whether you are entering the workforce or transitioning into a new career path, this qualification provides essential knowledge to help you succeed.
The QualCert Level 1 Certificate in Operations Management delivers a strong foundation for anyone looking to enter the world of business operations. With its focus on essential skills and real-world application, the course prepares learners for a variety of roles and opens the door to further development in the field. If you’re looking to build a career in operations, this qualification offers the practical knowledge you need to begin with confidence.
Course Contents of QualCert Level 1 Certificate in Operations Management :
The QualCert Level 1 Certificate in Operations Management, offers 10 Credits, requiring a Total Qualification Time (TQT) of 50 hours, including 35 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06134-1 | Introduction to Operations Functions | 2 | 7 | 10 |
| QC06134-2 | Workflow Coordination Basics | 2 | 7 | 10 |
| QC06134-3 | Introduction to Inventory Control | 2 | 7 | 10 |
| QC06134-4 | Daily Operational Problem Solving | 2 | 7 | 10 |
| QC06134-5 | Reporting and Monitoring in Operations | 2 | 7 | 10 |
Entry Requirements for the QualCert Level 1 Certificate in Operations Management:
To enroll in the QualCert Level 1 Certificate in Operations Management, following are requirement:
Minimum Age
Learners must be at least 16 years of age at the time of enrolment.
Educational Background
There are no formal academic requirements. However, a basic level of education is recommended, with fundamental skills in reading, writing, and numeracy to support understanding of the course materials.
Experience
No prior work experience is required. This course is suitable for beginners and those new to the field of operations management.
Language Proficiency
Learners should possess basic English language skills sufficient to understand instructions, engage in discussions, and complete written tasks. English proficiency at CEFR Level A2 or Entry Level 3 on the National Qualifications Framework (NQF) is recommended.
Learning Outcomes of QualCert Level 1 Certificate in Operations Management:
Introduction to Operations Functions
- Understand the main functions and goals of operations within an organisation
- Identify key roles and responsibilities in operational departments
- Recognise how operations support overall business performance
Workflow Coordination Basics
- Learn how to organise and sequence tasks for smooth workflow
- Understand the importance of time management in daily operations
- Identify simple techniques for maintaining task efficiency
Introduction to Inventory Control
- Understand the purpose and importance of managing stock levels
- Learn basic procedures for receiving, storing, and issuing inventory
- Identify common tools and methods used in inventory tracking
Daily Operational Problem Solving
- Recognise typical challenges in day-to-day operations
- Learn simple strategies to address and resolve minor operational issues
- Understand when and how to escalate problems appropriately
Reporting and Monitoring in Operations
- Understand the purpose of basic operational reports and records
- Learn how to monitor work progress and report outcomes clearly
- Identify key information required for effective operational communication
The QualCert Level 1 Certificate in Operations Management, is ideal for:
- School leavers and college students exploring careers in business or operations
- Entry-level employees working in administrative or support roles
- Individuals transitioning into a new industry or operational role
- Those with no prior experience seeking a foundational understanding of operations
- Anyone looking to begin a learning pathway towards higher-level qualifications in operations, logistics, or management
This course provides a strong starting point for building workplace competence and confidence in managing essential operational tasks.