In today’s dynamic workplace, effective leadership and proficient team management are essential for fostering productivity, boosting morale, and driving sustainable results. The QualCert Level 2 Award in Leadership Skills and Team Management offers a professionally recognised qualification that equips aspiring leaders and team supervisors with practical tools and knowledge needed to lead with confidence and competence.
The QualCert Level 2 Award in Leadership Skills and Team Management is designed for individuals who are either stepping into leadership roles or those who already manage teams and wish to formalise their skills. Grounded in UK professional standards, the course provides structured learning in key areas such as communication, motivation, problem-solving, and conflict resolution. The qualification builds upon foundational leadership concepts, preparing participants for increased responsibility within a range of sectors including construction, hospitality, retail, logistics, and office-based environments.
By completing this course, learners will develop essential leadership capabilities, improve interpersonal communication, and learn to foster team cohesion. The curriculum is tailored to nurture leaders who can adapt to evolving organisational needs, inspire their team members, and make strategic decisions under pressure.
The QualCert Level 2 Award in Leadership Skills and Team Management is a valuable qualification for anyone seeking to step up in their career with a strong foundation in practical leadership. It reflects UK professional standards and is tailored to meet the real-world demands of team supervision and performance management. With expert instruction and a clear progression path, this course empowers individuals to become effective, respected, and confident leaders.
Whether you’re managing your first team or aspiring to take on greater responsibilities, this course will set you on the right path to leadership success.
Course Contents of QualCert Level 2 Award in Leadership Skills and Team Management:
The QualCert Level 2 Award in Leadership Skills and Team Management, offers 4 Credits, requiring a Total Qualification Time (TQT) of 16 hours, including 12 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06123-1 | Principles of Effective Leadership | 1 | 3 | 4 |
| QC06123-2 | Developing Communication and Listening Skills | 1 | 3 | 4 |
| QC06123-3 | Managing Conflict within a Team | 1 | 3 | 4 |
| QC06123-4 | Setting Team Goals and Monitoring Performance | 1 | 3 | 4 |
Entry Requirements for the QualCert Level 2 Award in Leadership Skills and Team Management:
- Minimum Age: Learners must be at least 18 years of age at the time of enrolment.
- Educational Background: While no formal academic qualifications are required, a sound understanding of written and spoken English is essential to engage effectively with course content and assessments.
- Work Experience: Although not compulsory, it is recommended that learners have some prior experience working within a team or organisational setting. This background will support the practical application of leadership and management principles covered in the course.
- Language Proficiency:
Candidates must have a functional command of the English language (CEFR Level B1 or higher) to participate in training sessions, complete assessments, and understand technical content.
Learning Outcomes of QualCert Level 2 Award in Leadership Skills and Team Management:
Principles of Effective Leadership
- Identify key leadership styles and their appropriate applications in various workplace contexts
- Understand the core principles and responsibilities of effective leadership
- Demonstrate how to lead by example and build trust within a team
Developing Communication and Listening Skills
- Apply effective verbal and non-verbal communication techniques in team settings
- Use active listening skills to enhance team engagement and understanding
- Adapt communication styles to suit different audiences and situations
Managing Conflict within a Team
- Recognise common causes of conflict in the workplace
- Apply conflict resolution techniques to promote positive outcomes
- Manage disagreements professionally while maintaining team cohesion
Setting Team Goals and Monitoring Performance
- Set clear, measurable, and achievable team objectives
- Monitor progress against team goals using appropriate tools and techniques
- Provide constructive feedback to support team performance and development
The QualCert Level 2 Award in Leadership Skills and Team Management, is ideal for:
- Aspiring team leaders or first-line supervisors seeking formal training in leadership and team management
- Employees recently promoted to a leadership position who require practical skills to manage people and processes
- Individuals working in sectors such as construction, retail, hospitality, logistics, administration, or customer service where team coordination is essential
- Those looking to enhance their career prospects by gaining a recognised qualification in leadership
The course is designed to support learners from a wide range of professional backgrounds and is accessible to those with limited prior management experience.