The transport and logistics industry is a cornerstone of global commerce, requiring skilled professionals who understand the complexities of managing efficient, safe, and compliant transport operations. The QualCert Level 2 Award in Transport Management is a nationally recognized qualification designed to provide learners with in-depth knowledge and practical skills necessary to progress in this dynamic sector.
The QualCert Level 2 Award builds on foundational concepts and introduces more advanced topics related to transport operations, regulatory compliance, and customer service. This qualification is ideal for those who already have basic knowledge or experience in transport and are seeking to enhance their expertise to meet industry demands.
QualCert is a trusted awarding body, offering qualifications aligned with national standards and industry needs. Their Level 2 Award in Transport Management is designed to provide practical knowledge and skills, enhancing employability and professional credibility within the transport sector.
For those seeking to elevate their knowledge and capabilities in transport management, the QualCert Level 2 Award in Transport Management offers a comprehensive and accessible pathway. It prepares learners to take on increased responsibilities and contribute effectively to transport operations, compliance, and customer service excellence.
Course Contents of QualCert Level 2 Award in Transport Management :
The QualCert Level 2 Award in Transport Management, offers 4 Credits, requiring a Total Qualification Time (TQT) of 16 hours, including 12 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06105-1 | Principles of Transport Management | 1 | 3 | 4 |
| QC06105-2 | Transport Legislation and Compliance | 1 | 3 | 4 |
| QC06105-3 | Customer Service in Transport | 1 | 3 | 4 |
| QC06105-4 | Effective Communication in Transport Settings | 1 | 3 | 4 |
Entry Requirements for the QualCert Level 2 Award in Transport Management:
To enroll in the QualCert Level 2 Award in Transport Management, following are requirement:
- Prior Knowledge Recommended: Candidates should ideally have completed a Level 1 Award in Transport Management or possess equivalent knowledge or practical experience in the transport industry.
- Basic Literacy and Numeracy: Competency in reading, writing, and basic mathematics is essential to understand course materials and complete assessments effectively.
- Work Experience: While not mandatory, some work experience in transport or logistics roles is beneficial to relate theoretical knowledge to practical situations.
- Age Requirement: Typically, candidates should be 16 years or older, subject to the training provider’s policies.
- Language Skills: Adequate proficiency in English is recommended to engage fully with the course content and communication requirements.
Learning Outcomes of QualCert Level 2 Award in International Convention and Maritime Law:
Unit 1: Principles of Transport Management
Learning Outcomes:
- Understand the fundamental principles and functions of transport management.
- Explain the role of transport management within the wider supply chain.
- Identify key factors influencing transport efficiency and effectiveness.
- Describe common challenges and solutions in managing transport operations.
Unit 2: Transport Legislation and Compliance
Learning Outcomes:
- Understand relevant national and international transport laws and regulations.
- Explain the importance of compliance in transport operations.
- Identify legal responsibilities of transport managers and operators.
- Demonstrate awareness of health, safety, and environmental legislation affecting transport.
Unit 3: Customer Service in Transport
Learning Outcomes:
- Understand the principles of customer service within the transport sector.
- Identify key customer needs and expectations in transport services.
- Explain strategies to enhance customer satisfaction and service quality.
- Recognize the impact of effective customer service on business performance.
Unit 4: Effective Communication in Transport Settings
Learning Outcomes:
- Understand the role of communication in transport management and operations.
- Demonstrate effective verbal and written communication skills relevant to transport environments.
- Identify common communication barriers and methods to overcome them.
- Apply communication techniques to improve teamwork and stakeholder engagement.
The QualCert Level 2 Award in Transport Management, is ideal for:
- Transport and logistics employees who have completed a Level 1 Award or have foundational industry experience.
- Supervisors or team leaders looking to formalize their transport management skills and take on more responsibility.
- New or aspiring transport managers who want to strengthen their understanding of legal compliance, customer service, and operations.
- Career changers entering the transport and logistics sector from other industries.
- Support staff or coordinators involved in planning, scheduling, or communicating across transport teams.